Windows 10: Want to Ativate my Original Windows

Hello Friends,


I bought my HP Pavilion 15-ab029TX Notebook in year 2016 and it came with Windows 8.1 Pre installed. I then upgraded that to Windows 10 later at the time of Windows free upgrade from Win 8.1 to Win 10. I had then Windows 10 Home Edition in my Laptop so it is a licensed one.


Now before few days -- on 12th April, my Laptop crashed and I tried to recover windows using the Windows troubleshooter option and "Reset" option but it did not work. everytime it was asking my Ms Outlook password which was associated with my laptop but when I entered the password, it always said "Wrong" whereas I had entered the correct password. Even reset the password that time separately on another device and entered, but it did not take the password.


Anyways I then went to a local vendor and he suggested me to go with SSD. I then purchased an SSD and he installed the Windows 10 Home edition in my laptop SSD. But now I want to get my original license, in my current windows 10 in my laptop. How can I get that back please. I have logged into my Microsoft account in Windows by going as : Settings > Accounts but still not sure that my original Windows is running or not. I read some articles now that vendor should avoid entering the "Product key" in this case, while installing but I am not sure how he did the installation. I cannot get hold of him now.

I am currently seeing in my Windows Settings > Update and Security > Activation, as per attached image.





So seems Vendor activated that but how can I get my own one, in place of vendors. Please guide me, what should I do now, in order to get my Original License in my current windows 10.


Thank you,

Abhishek

:)

 

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Origin will not load

Hi,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Which was the update that was installed prior to this issue?
   
2. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   See which version of Windows 10 you have).
   
3. Do you get any error message while launching the Origin application?
   
4. What was the error message that you got while reinstalling the Origin application?
   
5. Are you facing this issue with any other applications?
   

Meanwhile, I suggest you to follow the below steps and check if you are able to launch Origin application.

1. Follow the steps mentioned in Uninstalling Origin Application
   and completely uninstall Origin from your computer.
   
2. Then, put your computer in a Clean Boot State
   and delete the folders from the following locations.
   

• Note: A Clean Boot starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program. Your computer may temporarily lose
  some functionality while in a clean boot environment, however, that functionality will return when you reset the computer to start normally after you have finished your troubleshooting.
  

• C:\ProgramData\Origin\
  
• C:\Users\YourUserName\AppData\Local\Origin\
  
• C:\Users\YourUserName\AppData\Roaming\Origin\
  
• C:\ProgramData\Electronic Arts\EA Services\License\
  

1. Then, Download Origin and install it with the computer being in a Clean Boot
   State.
   
2. Then, place the computer to normal boot by going to
   Reset the computer to start normally after clean boot troubleshooting section in the Clean Boot link and check if you are able to launch the Origin application.
   

Write to us with the updated results and the required information for us to be able to assist you further.