Windows 10: Want to resolve problem in my desktop windows 11 Microsoft store

Sure! Here’s a detailed draft you can use to report the issue to the Microsoft Support team regarding your Windows Update problems:Subject: Request for Assistance with Windows Update IssuesDear Microsoft Support Team,I am writing to seek assistance regarding persistent issues with Windows Update on my machine. Below are the details of my situation: System Information:Operating System: Windows 11, Version 24H2Architecture: x64-based SystemCurrent Date: January 21, 2025 Issue Description:I am encountering problems specifically with the installation of the 2025-01 Cumulative Update for Windows 11

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Microsoft Store Problem

Hi,

There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
article for the steps that you can use.

Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

• Check for
  connection problem.
• Check if you have the correct time and location settings. Go to Settings
  > Time & Language.
• Reset Microsoft Store cache:
  

• Press Windows + R keys to launch the run command box.
• Type WSReset, then try launching Microsoft and sign in.

We're just here if you need further help.

 

a problem in microsoft store

Hi,

Incorrect setting, corrupted user profile and damaged files can cause error
0x80070422 when using Microsoft Store.

To resolve the this issue, follow the steps below:

• Check if the Date, Time and Time Zone configured on your PC is correct.
• Verify that your location is found correctly.
• Sign out from Microsoft Store and sign back in.
• Run the Windows Update troubleshooter.
  • Click this link and download the troubleshooter.
  • Run the troubleshooter.
• Reset Microsoft Store.
  • From the Desktop, Press the Windows key + R.
  • Type WSReset.exe and hit OK.

Let us know if you need anything else.

 

Problem with Store

Hi Ahmad,

Thank you for posting in Microsoft Community.

I would suggest you to provide some information to help you better.

• 
  Did you make any changes prior to this issue?
  
• 
  Are you facing this issue in Local account or the Microsoft account?
  

Let's try the below Steps and check if it helps to resolve the issue.

Step 1:
Try a Windows store resetting and check downloading the apps.

• 
  Press Windows + R key.
  
• 
  Type wsreset and hit Enter.
  

Windows store will reset and start.

If the issue doesn’t resolve then try next step.

Step 2: I would also suggest you to
try creating a new user account and check if issue persists.

Click on the below link to check how to create new user account linking a Microsoft account in Windows 10

Microsoft Support link: How to sign in to a Microsoft account - Microsoft Support

Note: Install all the pending updates after logging in to Microsoft account and check.

Keep us informed if the issue is resolved. We are glad to help you further.