Windows 10: Was contacted by 'Microsoft' Windows regarding a refund

I have just been contacted by MICROSOFT WINDOWS regarding a refund because the their license was denied for non compliance. She said to turn on my computer and she will walk me through. I asked her what information she needed and told her that microsoft have all my info and why is he asking me again. She insisted to follow her instructions so I can get my refund. I told her that I will contact microsoft myself and find out what was going on and told her not to call me because I am sure this is a SCAM. She hang up right away.

:)

 

RIPPED OFF BY MICROSOFT - WHO DO I CONTACT FOR REFUND?

Hi Deirdre,

Thank you for posting your query in Microsoft Community.

I can imagine the inconvenience you have experienced. I will definitely help you with this.

a. Contact details to get refund of money:

I would suggest you to refer the below link and try to contact with Microsoft Answer Desk and see if some one can help you in this regard.

http://www.microsoftstore.com/store/msusa/en_US/cat/Answer-Desk/categoryID.63433500

b. Glitch with File Explorer in Windows 10:

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• What exact issue are you facing with File explorer?
• What troubleshooting steps did they try in order to resolve the issue?

Reply to us with the information, so that we can assist you better.

Thank You.

 

Refund for an application bought on Microsoft Store

Hi,

Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
we suggest that you contact our
Microsoft Support team.

For detailed information about the return and refund policy, see
Microsoft Terms of Sale.

Let us know if you need further assistance.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.