Windows 10: was having problems w laptop, scanned, 29 infected files but apparently no malware

Discus and support was having problems w laptop, scanned, 29 infected files but apparently no malware in AntiVirus, Firewalls and System Security to solve the problem; i was editing the files on my desktop a few hours ago when suddenly my wallpaper went white and the taskbar disappeared - that fixed itself after a few... Discussion in 'AntiVirus, Firewalls and System Security' started by FreddyHerring, Mar 15, 2021.

  1. was having problems w laptop, scanned, 29 infected files but apparently no malware


    i was editing the files on my desktop a few hours ago when suddenly my wallpaper went white and the taskbar disappeared - that fixed itself after a few seconds but a command prompt showed up afterwards and now i think some of my files are missing or corrupted i cant search for programs on the taskbar or with file explorer, the settings app is missing/corrupted - i tried to open it through personalization but it said the associated program is missing, and whenever i adjust my volume or brightness the popup that usually shows up in the top left is missing, just to name the things ive noticed i did a full scan with microsoft safety scanner and it said 29 files were infected but then said no malware was detected. all i can tell you is i'm on windows 10 since i cant open settings to see my specifications... i need help with fixing whatevers wrong with my laptop

    :)
     
    FreddyHerring, Mar 15, 2021
    #1
  2. lisaglenn Win User

    How to Fix a Malware Infected Computer?

    Hi everyone..*Smile was having problems w laptop, scanned, 29 infected files but apparently no malware :)
    My system was infected with a Malware. Even after malware has been removed from a computer many of the problems caused by it still remain.
    How do I Recover my Important Files Deleted During Infection?
     
    lisaglenn, Mar 15, 2021
    #2
  3. Kantastic Win User
    Is my laptop infected?

    Done! Problem still exists.

    Done! Internet is running fine, problem still present.

    127.0.0.1 localhost
    ::1 localhost

    I think it's clean.

    This is my next step. No luck, TDSSKiller didn't spot anything.

    Thanks everyone so far!
     
    Kantastic, Mar 15, 2021
    #3
  4. bruinator Win User

    was having problems w laptop, scanned, 29 infected files but apparently no malware

    steps taken for infected Pc's.


    I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

    thx
     
    bruinator, Mar 15, 2021
    #4
Thema:

was having problems w laptop, scanned, 29 infected files but apparently no malware

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