Windows 10: was i talking to one of your staff

My computer was locked up and I was given a number to call to unlock it. Was this a Microsft person - Jessica Williams SM 2422 phone 425-905-2214

:)

 

is Artas1984 an official TPU staff member?

Who are the slackers at the bottom of that list, they look super sketch. ;-)

 

is Artas1984 an official TPU staff member?

Not listed as Staff
Notable members

 

Chillblast PC dead - Press On and a flash from Power-on LED then nowt

I also use a PC from Chillblast (for 8 years) and have found their staff to be most helpful, even years after purchase. I suggest that your first step should be to ring them and talk through your problem. A phone call won’t cost anything, and their technician might give you a good pointer towards a solution.