Windows 10: Was it a scam or was it legitimate?

Discus and support Was it a scam or was it legitimate? in Windows 10 Software and Apps to solve the problem; I got a windows defender alert that I had a Trojan spyware and a loud recording that my laptop has been locked. I called the phone number given... Discussion in 'Windows 10 Software and Apps' started by babs C, Sep 8, 2023.

  1. babs C Win User

    Was it a scam or was it legitimate?


    I got a windows defender alert that I had a Trojan spyware and a loud recording that my laptop has been locked. I called the phone number given 855-999-9310. I received a call back from 206-414-0504. The first thing I was asked to do is disconnect my Wi-Fi and reconnect. I spent over an hour with the person, and he ask me to Run PCFOX.net then Ultra Viewer. He told me to remove the S mode on Windows 11 so he would monitor my activity. with my laptop on sleep mode. He told me there was 11 hacks on my laptop. He would call me the next morning and he did. I asked him how I could verify that he w

    :)
     
    babs C, Sep 8, 2023
    #1
  2. Ditendra Win User

    Sophiisticated scam or legitimate service?

    This is obvious scam. Google employee would never call you.

    "I just like to inform you that we are a legitimate company. Without your
    permission we cannot control your device because if we need to control your
    computer, we have to call you to run TeamViewer software, when you will
    share your Teamviewer ID & Password with us, then only it is possible for
    us to control your device with your permission. This is the way of a
    genuine company."

    You need to remember that scammers are always trying to manipulate victims. This is their job. Of course they won't admit that they aren't legitimate or scammers. And them saying that they need your permission for remote controlling "to prove you that they're legitimate" is just another tactic of manipulation, so you think, "oh if they were scammers they wouldn't need my permission."

    They are 100% scammers. You must be really very naive to not notice it. Anyway, all you need to do now is to block their number, put them in spam. They will probably try to call you again from the different numbers. Anytime they will call you, straightaway hangup. If they don't stop, I would suggest you to change your number. Also there is another way. I don't know if they were calling you to your smartphone or landline phone, but if it's a smartphone, then most smartphones have this ability where it blocks all unknown numbers automatically. I know it's not an ideal option, but it's the only thing to do if you don't want to change your phone number. For example my android phone has a feature to block calls from the strangers and also block calls from hidden numbers and even from contacts. Anyway, they somehow gained your personal information (number, email and etc)... And also remember, there are whole departments in the world that obtain, collect & then sell such information to scammers.

    Next step after blocking and putting them in spam (& also report their emails to google) is to clean install of your windows if there's even a small suspicion that they had remote control of your computer. Disconnect your computer from the Internet. Format your disk and clean install Windows. After this change passwords of your important accounts & increase security as much as possible (very important to enable 2-step verification wherever you can).

    And lastly, remember few golden rules:
    • Never give your credit card information to anyone! Even if God descends from the sky and asking your cc number.
    • Never make a transaction to some company you have not enough information, that has not reputation and name, in short in some shady companies and remember, even reviews can be faked and fabricated.
    • Never send money to strangers.
    • Never give strangers remote control of your computer.
    P.S. I suggest you to use password managers like Lastpass or Bitwarden, definitely use strong password and enable 2-step verification for them & also use strong and complex passwords (You can use this site for generating strong passwords: Strong Random Password Generator or you if you're using Chrome, it also can generate for you and also lastpass and bitwarden also have this ability).
     
    Ditendra, Sep 8, 2023
    #2
  3. RickC Win User
    Sophiisticated scam or legitimate service?

    Do a Google search for that phone number. It appears on several results and appears to be used by a couple of travel companies and a car hire business as well:


    Was it a scam or was it legitimate? 250633d1570627614t-sophiisticated-scam-legitimate-service-scam.png


    It wasn't 'Google Security Services. Texas' that called you, it was an Indian scammer.

    TeamViewer IS a legitimate program... but it can also be misused by scammers. It has nothing to do with the remote desktop services you mentioned... so disabling them would be a really bad idea.

    The text of the email is just the usual nonsense that scammers use to try to worry you into paying for a scam service.

    It's a well-known scam... so don't fall for it.
     
    RickC, Sep 8, 2023
    #3
  4. Was it a scam or was it legitimate?

    What is the Microsoft Awards Compensation Cash Fund? Is it a scam or legitimate. If legitimate, what is it?

    What is the Microsoft Awards Compensation Cash Fund? Is it a scam or legitimate. If legitimate, what is it?
     
    susanlandgraf-25, Sep 8, 2023
    #4
Thema:

Was it a scam or was it legitimate?

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