Windows 10: Was refered by microsoft au to microsof US.Provided me with a case number and email address...

I had a number of problems with software on a new Scorptec rtx A2000 workstation with win 11 PRO and OFFICE 365/COPILOT.I received 7 days ago.Microsoft au contacted Microsoft US who then sorted out both account and technical problems the locals could not resolve.They also provided me with a case number and email address so I could contact them if there were any more problems and get a fast response.As it is now refusing to accept the use of 2 different headsets for dictation etc. I tried to send an email detailing all the actions i had tried as they were happy to access my computer if require

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old email addresses

Thank you for updating me HA.111

Here is the step to remove that old email address.

Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

Just do this step and your good to go.

Continue to have an escellent day HA.111

Best regards,

Anthony C. De Jesus

Independent Advisor

 

Highlight the missed phone call number and opened email address out of multiple numbers or addresses!

Hi HansiLiu,

First, when sending an email to a contact and you start typing their name, Windows Phone should list out all the emails for that contact, in the order they are listed in the Contact Card. So the first email address would be the one you set first. If you
want them in a different order, re-enter them in the Contact Card.

Second, you are correct as I opened a Sent email and could not determine which email address I used. However, I always select the first email address in the list, knowing that I've already sorted the order of my contacts' email address (personal, work,
other, ...). The best solution is to add this suggestion to be able to detect which specific email was used to the official

Windows Phone Feature Suggestions box.

Third, when you look at your phone history, it should read something like this:

Contact Name
Missed call, Wed 11:31p, Mobile

(999) 999-9999
Missed call, Wed 11:31p




In the 1st example above, Mobile is the number they called from, according to my contact information for that person. In the 2nd example, someone called me that was not on my contact list.

I hope this helps!

David

 

Microsoft won't let me add/change email addresses

Hi,

Thank you for writing to Microsoft Community Forums.

I understand the inconvenience you are facing in adding your preferred email address with Microsoft Account. I am going to do my best to make sure you receive all the help you need.

Provide us additional information to assist you better with this issue:

1. May I know the domain of the Email address that you are trying to associate with the Microsoft account?
   
2. What is the complete error message you are receiving when you are trying to associate the email address with the Microsoft account?
   
3. Are you trying to add the Email address to the existing Microsoft account or create a new Microsoft account?
   
4. Is your device connected to domain network?
   

You may refer the article Xbox Support
for the steps.

For more information you may also refer the article
How to add an email address or phone number to your Microsoft account.

Hope it helps.

Muralidhar

Microsoft Community Moderator