Windows 10: WD discovery will not install

WD discovery will not install on my Microsoft surface pro x. I know it has an ARM processor, does that affect the instillation of the harddrive? just want to download movies to hard drive. please help!

:)

 

Cannot keep Network Discovery Enabled.

Hi,

Thank you for the response.

I would suggest that you change the settings in the Firewall to allow Network discovery so that the Firewall stays On while allowing the Network discovery to be enabled.

Follow the steps.

a . Open Control panel.

b. Small icons from the drop down.

c. Click on Windows Firewall.

d. Click on Allow programs or feature through Firewall.

e. Scroll the list and check Network Discovery.

If you need additional assistance then let us know.

 

Unable to install WD Discovery software (My Cloud Home device)

Hi there;

I have a critical problem here with my WD My Cloud Home device.

In order to use the private user folders, I have to install their WD Discovery software.

But it refuses to install with no error information.

When trying to install it in Windows "safe mode", I did get an error code, see the image:





I contacted WD support with all my system data and they say everything is perfectly fine and it is a Windows problem, not WD software's.

So here I am, asking for help with this.

Here you have a msInfo32 log with my system details:

msInfo32.txt

Thanks in advance for your help.

Cheers.

*Moved from Spanish

 

SSDP Discovery missing from Services.msc

Hi Expert,

Is there anyone could explain why the SSDP discovery service is missing from my WIN7 computer?

I am trying to turn on the network discovery, but it sees didn't work, then I following the Microsoft KB suggestions to start the below services:

• DNS Client
• Function Discovery Resource Publication
• SSDP Discovery
• UPnP Device Host

when I trying to start SSDP Discovery, I found the service is just missing from my computer, I got no idea about that.

I checked in HKLM\SYSTEM\CurrentControlset\Services\， no any key about the SSDP discovery service, then I export the KEY from one normal WIN7 PC, import to the one which got network discovery issue. But seems it's not working, I still cannot find the SSDP
Discovery service in services.msc.

I have google so many troubleshooting, none of them worked for me. Please suggest,thanks!