Windows 10: WD My Passport - downloaded all documents and photographs to this device

I have a WD My Passport - downloaded all documents and photographs to this device but when I clicked on the icon in settings, nothing happens. I have tried deleting the app and then reinstalling but again, nothing. It used to work with the previous versions of windows but with windows 10 it appears to not recognise it.


Any help would be appreciated.


Regards

:)

 

WD passport

can't safely remove WD passport on windows 10

[Moved from: Windows / Windows 10 / Devices & drivers]

 

A driver for WD passport compatible with windows 10

Hi Donna,



Welcome to Microsoft Community and thank you for posting your query.



Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also visit the below link and try updating the driver and check.

http://www.wdc.com/en/



If the issue still persist, I recommend you to contact WD passport team for further assistance.

WD Support



Hope this helps. Keep posting us with the status we will be glad to help you.

 

Passport sized photographs?

How do I print a page of passport sized photographs? There doesn't appear to be an option for this, and all I get is one small photo in the middle of a page.

[Moved from: Windows / Windows 10 / Devices & drivers / PC ]