Windows 10: WD My passport from 2016 not working with Windows 11 S mode

I have worked with WD My passport support and still not getting anywhere. I have a WD My Passport purchased around 2016. When I look at the compatibility from the device manager, the highest is shows is Windows 8. I CAN see the file, however Windows is not allowing me to open and run for the first time on a new laptop. The last time I used it was on an older version of Windows- I thought it was 10 but could have been older like 8 that computer is no longer working. When trying to download from WD update, I keep getting the error " can not in S mode- must switch out of S mode". Can som

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A driver for WD passport compatible with windows 10

Hi Donna,



Welcome to Microsoft Community and thank you for posting your query.



Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also visit the below link and try updating the driver and check.

http://www.wdc.com/en/



If the issue still persist, I recommend you to contact WD passport team for further assistance.

http://support.wdc.com/?lang=en



Hope this helps. Keep posting us with the status we will be glad to help you.

 

Can't access files restored from wd passport

I have looked at the numerous inquiries on this subject. Most are old and the suggestions do not coincide with the menu selections. So, I will try this.

• New computer HP pavillion
• Windows 10
• Backup files stored on wd passport
• restored the files to the new pc
• can't view, access,
• message that I don't have permission
• tried to change permission
• did not work

 

My WD Passport external hard drive won't open

My WD Passport external hard drive won't open. It's listed in device manager and in the properties is listed as "working properly".