Windows 10: WD MyBook drive compatibility

Is my WD MyBook NAS drive, connected by ethernet to my router, compatible and usable with Windows 10?

:)

 

WD Mybook Application won't launch

Hi James,

Problem launching the WD MyBook application could be due to incompatibility or could be caused by a software conflict. Since you've already reached out to WD support, we would like to know the following to help us isolate and address the problem:

• Were there any changes made or updates performed before the issue started?
  
• What were the troubleshooting steps have you tried to far?
• Have you tried uninstalling and reinstalling the WD MyBook application?

In the meantime, please try to disable the firewall and antivirus software on your computer. Once done, launch the WD application again and see if it works.

Update us with the result.

Regards.

 

WD Mybook Application won't launch

WD Mybook Application will no longer launch - it used to work. Spent 3 hours on the phone with WD and they tried lots of stuff to no avail. They said it's a Windows problem. Help Please.

 

Since I have loaded win10 it would not find the drive Z which is a WD Mybook attached to the wireless router

I deleated the z drive which was listed but not found and when I rebooted Win10 now lists it under Network as a resource but no drive letter is attached. WD management software can not find it but Windows will pull up files in the public director of the
Mybook but not the files store under private files. Since no drive letter is attached to the device nothing can reach into it or find it.