Windows 10: wd passeport not accessible anymore

Discus and support wd passeport not accessible anymore in Windows 10 Drivers and Hardware to solve the problem; Help please I have a WD Passeport that contains all my children photos since they were born and NOW SINCE THE WINDOWS 10 update last month I am... Discussion in 'Windows 10 Drivers and Hardware' started by HipExplozivo, Oct 30, 2019.

  1. HIPEXPLOZIVO
    HipExplozivo Win User

    wd passeport not accessible anymore


    Help please




    I have a WD Passeport that contains all my children photos since they were born and NOW SINCE THE WINDOWS 10 update last month I am unable to access my external hard drive


    The error message is says : need to format drive F:


    disk management sees it as WD passeport


    but after research of info the update seems to have changed the path to RAW instead of NTFS but I do not want to format my drive because I will lose all my photos and videos



    How can I recover all my data on my hard drive F: please ?

    :)
     
    HipExplozivo, Oct 30, 2019
    #1
  2. PROBLEMNEWPC
    problemnewpc Win User

    Can't access files restored from wd passport

    I have looked at the numerous inquiries on this subject. Most are old and the suggestions do not coincide with the menu selections. So, I will try this.

    • New computer HP pavillion
    • Windows 10
    • Backup files stored on wd passport
    • restored the files to the new pc
    • can't view, access,
    • message that I don't have permission
    • tried to change permission
    • did not work
     
    problemnewpc, Oct 30, 2019
    #2
  3. DEEPIKA GOWDA
    Deepika Gowda Win User
    Unable to access WD utility software on Windows 10

    Hi Tanner,

    Thank you for responding.

    As you are able to see the drive under Device Manager, I suggest you to update the driver and check if it helps.

    Steps to update the drivers:

    • Press Windows key + X key when you are at desktop.
    • Select Device Manager.
    • Expand WD utility software.
    • Right click on the driver and click on Update Driver Software.

    Hope it helps. Reply to the post with an updated status of the issue to assist you further.
     
    Deepika Gowda, Oct 30, 2019
    #3
  4. BRADIVIE
    BradIvie Win User

    wd passeport not accessible anymore

    WD myCloud access can't be found for the device can't access WDMyCloud from WD desktop for windows

    Hello! Can anyone tell me how to access my WD MyCloud from the WD desktop app? It was working fine and I connected a USB external drive to the MyCloud to create a safepoint and after I connected the usb drive to the WD I can't access my media from the
    desktop app anymore. Can anyone tell me how to configure the cloud access from the WD desktop app again?? It won't take my password, I've tried changing it and still no good. Please help! Thanks, Moturbo.
     
    BradIvie, Oct 30, 2019
    #4
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wd passeport not accessible anymore

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