Windows 10: WD- Passport not connected to my Exlorer and making noise with a light blinking however it...

My external WD 1TB hard drive wont show up in my computer but does under disk management. under Disk 1. I am runing Windows 11 and connected to USB3.0 port. Now when I connect the cable to my laptop, the drive does not appear in explorer/my computer. Any assitance would be greatly appreciated.

:)

 

A driver for WD passport compatible with windows 10

Hi Donna,



Welcome to Microsoft Community and thank you for posting your query.



Let’s try installing the WD passport driver in compatibility mode and check if this helps. I suggest you to install the drivers supplied by the manufacturer any disc or USB which came along with the WD passport drive.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also visit the below link and try updating the driver and check.

http://www.wdc.com/en/



If the issue still persist, I recommend you to contact WD passport team for further assistance.

http://support.wdc.com/?lang=en



Hope this helps. Keep posting us with the status we will be glad to help you.

 

Windows 10 and WD Passport Ultra

Hi Carolyn,

A few reasons why your computer doesn't recognize your WD My Passport Ultra external hard drive may include the following:

• Your PC can't provide the hard drive's power requirement
• The capacity of the hard drive may require a separate power source

To isolate this further, we suggest that you try connecting it to a different USB port on your computer. Check also the specification of your hard drive and see if it requires a separate power source. You may also try connecting it to a different computer
and see if you encounter the same issue.

Let us know how it goes.

Regards.

 

Can't access files restored from wd passport

I have looked at the numerous inquiries on this subject. Most are old and the suggestions do not coincide with the menu selections. So, I will try this.

• New computer HP pavillion
• Windows 10
• Backup files stored on wd passport
• restored the files to the new pc
• can't view, access,
• message that I don't have permission
• tried to change permission
• did not work