Windows 10: WD SN770 2TB SSD Crashes After Windows 11 24H2 Feature Update—Any Fixes?

Discus and support WD SN770 2TB SSD Crashes After Windows 11 24H2 Feature Update—Any Fixes? in Windows 10 Gaming to solve the problem; I have a Western Digital SN770 2TB NVMe SSD, and I am experiencing Blue Screen of Death BSOD crashes after updating to Windows 11 24H2. The issue... Discussion in 'Windows 10 Gaming' started by panagiotis Drakatos, May 13, 2025 at 6:17 AM.

  1. PANAGIOTIS DRAKATOS
    panagiotis Drakatos Win User

    WD SN770 2TB SSD Crashes After Windows 11 24H2 Feature Update—Any Fixes?


    I have a Western Digital SN770 2TB NVMe SSD, and I am experiencing Blue Screen of Death BSOD crashes after updating to Windows 11 24H2. The issue appears to stem from changes in Host Memory Buffer HMB allocation, causing system instability, boot failures, and driver malfunctions. My system either fails to boot or freezes completely. I attempted to update the SSD firmware via Western Digital Dashboard, but the problem persists. Fortunately, I had an EaseUS backup, which allowed me to restore from an image, as Windows restore consistently fails to complete successfully. Any advice on how to

    :)
     
    panagiotis Drakatos, May 13, 2025 at 6:17 AM
    #1
  2. DAVEM121
    DaveM121 Win User

    Factory reset Windows 11 24H2 (build 26100.863)

    Hi, I am Dave, I will help you with this.

    There are no currently listed problems resetting version 24H2 of Windows 11 and no specific steps you need to perform, are you experiencing any problems with that insider build that is causing you to perform a Windows reset?
     
    DaveM121, May 13, 2025 at 6:20 AM
    #2
  3. THOMAS RICHARDS2
    Thomas Richards2 Win User
    Windows freezes then blue screen of death.

    After installation of a new SSD drive (during which I also replaced one of the fans) and performing clean reinstall of Windows 10, Windows randomly freezes for a minute or 2 then I get BSOD. Generally I can use the computer for a while before this happens (sometimes an hour, sometimes more).

    The message reads:

    "Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.

    ...

    Stop code: CRITICAL_PROCESS_DIED"

    Computer: Dell XPS 15 7590

    SSD: WD BLACK SN770 2TB SSD M.2 2280 NVME PCI-E GEN4 SOLID STATE DRIVE (https://www.ebuyer.com/1416653-wd-b...-2280-nvme-pci-e-gen4-solid-state-wds200t3x0e )

    Windows version:

    Edition Windows 10 Home

    Version 22H2

    Installed on ‎14/‎11/‎2022

    OS build 19045.2364

    Experience Windows Feature Experience Pack 120.2212.4190.0
     
    Thomas Richards2, May 13, 2025 at 6:20 AM
    #3
  4. BLTLIKAMAC
    BLTLIKAMAC Win User

    WD SN770 2TB SSD Crashes After Windows 11 24H2 Feature Update—Any Fixes?

    WD 2TB HDD

    I believe so I have a stock MSI GT72 2qd and my WD external is a 2TB.... I apologize Im not a computer guy it was a gift to me
     
    BLTLIKAMAC, May 13, 2025 at 6:20 AM
    #4
Thema:

WD SN770 2TB SSD Crashes After Windows 11 24H2 Feature Update—Any Fixes?

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