Windows 10: WDF_Violation Blue Screen or black screen error on Windows

I reset my laptop recently, and now whenever I try to close the laptop's screen the engines run faster and never goes to sleep mode, and I open it it's just a frozen black screen. I tried to press sleep or shutdown instead, but it either gives the same black sceen, or a blue screen with WDF_Violation and never goes to sleep mode or shuts down.I tried renaming the wd folder in drivers' folder to wd.old.I also don't have the HpqKbFiltr.sys file so this method didn't work either.Help me solve this problem please, and thanks in advance.

:)

 

Blue Screen Errors, Black Screen After Restart

Hello Jonathan,

The Black screen error that you're experiencing might be caused by connection issues with your PC or display, while
the Blue screen error can be caused by both hardware and software issues.

Meanwhile, we suggest that you follow our guided walk-through to resolve black screen errors and blue screen errors. Choose when did you get the error, and follow the instructions provided. Here are the links:

• Troubleshoot black screen or blank screen errors
• Troubleshoot blue screen errors

Please update us with the results. We will be glad to assist you.

 

WDF_violation blue screen

Hi after a week of flawless operation my pc has started to crash with the error wdf_violation blue screen, it could be the same issue I had before but not sure, I have the minidump file ready.

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.