Windows 10: We are getting the below error for Microsoft Photos app

we tried re-installing the application from Microsoft Store.

:)

 

Cannot reinstall Microsoft Photos App from Store

Microsoft Photos will not install.

Photos would not call Maps from a photo file information. I reset Photos using Advanced Settings. The Photos App now shows on the Programmes and Apps list Start menu, but is not in the Apps list in the Settings list Apps&Features so it will not run.

When I try to reinstall the Photos app from the Store I get the error message 0x80073D05.

I have tried all the usual repairs in Windows help to no avail.

Any suggestions please?

 

Error with Microsoft Photos app with AppStore on Windows 10 PC

Hi Giovanni,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Share this information to assist you better.

-As you are facing issues with accessing photos in Photo app, I suggest you to try the below and check if it helps.

-What is the exact and complete error message/code do you get when try to access Store and Photo app?

This issue might be due to corrupted system files.

Step 1: Run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Step 2: To check if there is any problem with the app, I suggest you to run Windows Store App troubleshooter.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

Follow the below steps:

• 
  Type troubleshooting in the search bar on the Taskbar.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click on Windows Store Apps.
  
• 
  Select “Advance” and click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Hope it helps. Reply to the post with an updated status of this issue for further assistance.