Windows 10: we are locked out of our laptop due to BitLocker, can you help?

WE are locked out of a laptop due to BitLocker. We can't remember the user name and password to get in to find the recovery key ID. Can you help us unlock it?

:)

 

Bitlocker frequently locking computers

Thanks for your reply. Unfortunately these suggestions don't really fit our needs. We want to use BitLocker and don't want to disable it. The problem we have is that it locks some of our computers from time to time. Ideally we will make use of BitLocker but not have it blocking our computers.

I have tried:

1. Turning off BitLocker
   
2. Installing all Driver and Windows Updates
   
3. Turning BitLocker back on again
   

Maybe this will help. We will wait and see.

 

Locked laptop, no password, Bitlocker locks the drive

A colleague expired recently and left his laptop (issued by the office) locked and Bitlocker locks the drive. We don't know what password he used and the Bitlocker recovery key. How can we reformat the laptop if there's no other way to access it?

 

My start sceen is locked by bitlocker

Hello Jayaanandkumar,

Welcome to the Microsoft Community.

This issue might have occurred due to incorrect settings. I would suggest you to check whether auto bit lock is turned on or off and check if it helps.

• Right click on the start menu
• Click control panel
• All control panel items
• Bit locker encryptions
• Turn off auto bit lock.

Hope it helps. Feel free to contact us for any further issue on Windows Operating System. We will be happy to help you.