Windows 10: “We cannot access your storage, wait a bit then try again” media player

Hi, I’ve been using GeForce shadowplay to record my zoom classes then save them to my external drive. Yesterday I opened geforce shadowplay to move my files to my external drive then I realized they’re missing. I’ve always double check after I hit save to make sure the recording works and are there but when I opened media player, I could see all of recordings I’ve ever made but I cannot play them at all. I could only play a few with media player that are already in my external drive. I’ve already try uninstall + reinstall media player from control panel, it didn’t do anything. My GeForce dr

:)

 

Broken Windows Media Player

Hi,

Have you tried running the troubleshooter for WMP? If not, we suggest that you try to run the troubleshooter and
see if it helps. To run the troubleshooter, follow these steps:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Click on
  Programs.
  
• 
  Under
  Media
  Player, click on
  Windows Media Player Settings
  and
  Windows Media Player Library.
  

Let us know how it goes.

Regards.

 

media player

Hi,
Thank you for posting your query in Microsoft community.

We understand your concern and are happy to help.


To use windows media player, kindly follow the steps below:

• Type windows media player in the search box.
• Select the windows media player .

Now you will be able to access the media player.


Hope this helps, kindly get back to us for further assistance.

 

windows media player

Hi,

Thank you for posting on Microsoft Communities.

What is the exact error message you get when you to try play files on Windows Media Player?

I suggest you to run both Windows Media Player Library and Settings troubleshooter and check.

Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. The troubleshooter checks the configuration and network settings
for Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Settings
  and follow the instructions.

Step 2: If your computer is having problems accessing your collection of digital media files in the Windows Media Player Library, try using the Windows Media Player Library troubleshooter to fix the problem. The troubleshooter makes sure
Windows Media Player is correctly installed on your computer, and checks to see whether your Player Library is corrupted.

Steps to run Windows Media Player Settings troubleshooter are as follows:

• Press Windows key + X and select Control Panel.
  
• In the search box, type troubleshooter, and then click
  Troubleshooting.
• Click View all, and then click Windows Media Player Library
  and follow the instructions.

• • 
    

Please reply us on the status of the issue to assist you further.