Windows 10: "We can't login into your account" problem reemerge after creating a new admin account

Hello, I follow the method described here https://support.microsoft.com/en-us...-windows-1cf41c18-7ce3-12f9-8e1d-95896661c5c9

and create a new admin account to login, which works.


Then I linked up my new admin account to my microsoft account and start using the pc as usual. However, I noticed that the name of my new admin account changed to my old, cannot login admin account, which was also linked to my microsoft account. I did not deletemy old admin account.


Thing went well yesterday, but I encounter the "We can't login into your account" problem this morning.


Grateful if anyone can shed light on this. Should set up another new admin account and remove all old accounts? Is regedit necessary? Thanks.

:)

 

Account problem

Aslam,

Yes, the procedure is complex but I split it into individual steps that, I believe, can be followed by anybody.

Booting into Safe mode is explained in section 3. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Getting into the built-in Administrator account is explained in section 4. All steps are included. If there is a step you cannot do then please tell me the para number and which aspect of it is confusing you.

Any local account and any MSAccount can be made a "Standard" account or an Admin account. You need to be logged in to an Admin account in order to raise a Standard account to Admin status.
- Once you are logged in to one of the Admin accounts that I suggest that you create, you can go to Settings, Accounts, Family & other users so that you can select the account you want to raise then click on the Change account type button that appears.
- Be wary of promoting then relying upon the current problem account because its user profile might be damaged. I cannot say that it is definitely damaged but only that something has gone wrong.

Denis

 

Hidden Admin Account Infected - Help

Somehow my windows 7 hidden admin account got infected. I cannot open regedit, task manager or any virus program.. in fact.. most programs wont work.. but my regular everyday account is fine.

The problem is this: I have been infected in my regular account before.. and running virus tools from my hidden admin account fixes them.. but I cannot do the reverse now because my regular account doesn't have access to my admin account.

I know what the virus is.. its a rouge antivirus.. it mostly annoying.. Programs do open up for a split second before this rouge antivirus program closes it again and then lies and gives me a message that says, " Cannot open this program, the program is infected" LOL

Its putting a lot of adware on my system but not crippling it.. but only in the admin account.

What are your ideas?

 

My admin account switched to a user account!

The first of the many diagrams in this thread show that the link Sign in with a local account instead is displayed for the account that is currently logged on and so the reversion procedure might work for this account. For normal circumstances, that would initiate the conversion back to a local account for the user account currently logged in - see my 23rd & 26th September 2016 posts in revert to local account from one converted to MSAccount. I have no way of knowing how Windows will react to an attempt to use this procedure for the Built-In Admin account and I do not know if that link Sign in with a local account instead will be displayed or not.

I think I side-stepped this issue by suggesting that that

• An extra password-protected Admin level account is created, and
• The Built-In Admin is disabled, and
• The recovery attempt focuses on whichever existing user account remains active afterwards.

Personally, I would reinstall Windows 10 without even attempting this recovery. Installation takes very little effort once everything is backed up and the only necessary user interactions are right at the start & right at the end so it can be initiated before making a pot of tea. It took about 30, 60 & 90 minutes for each of my computers [the 30 minuter is 6 months old, the 60 minuter is 7 years old, 90 minuter is 12 years old].

Raner - I am trying to avoid sounding like I am nagging you into doing a clean install.

• Once you have recovered the existing user account you can attempt to re-enable & remove the MSAccount link from your Built-In Admin if that link appears in Settings, Accounts.
• Bree says it cannot be done and I think the same but I have never tried - I have never been able to get to Settings using the Built-In Admin because it cannot run any Windows 10 Apps so I do not know how it can be done [but the diagrams in Bree's link shows that those users got there].
• Even though I have the safety of having created two spare password-protected Admin accounts I would not want to know that my Built-In Admin was sitting in the background but unable to help me if my other accounts were corrupted.

Denis