Windows 10: "We couldn't connect to the update service."

Discus and support "We couldn't connect to the update service." in Windows 10 Installation and Upgrade to solve the problem; I'm getting this error when I check for updates. I've reset all network settings, changed DNS servers, tried repairing with DISM, and installed the... Discussion in 'Windows 10 Installation and Upgrade' started by I am a pirate. yar., Jun 30, 2024.

  1. "We couldn't connect to the update service."


    I'm getting this error when I check for updates. I've reset all network settings, changed DNS servers, tried repairing with DISM, and installed the most recent build manually KB5039299. No luck

    :)
     
    I am a pirate. yar., Jun 30, 2024
    #1

  2. Lumia 650, we couldn´t connect to the update service

    Hi,

    Have a lumia 650 with Version 1511, OS build 10.0.10586.494 is this the latest version?

    When i check for updates i get this: we couldn´t connect to the update service, we`ll try again later..

    I have internet connection via WiFi and a microsoft account set up.
     
    Christian.T, Jun 30, 2024
    #2
  3. "We couldn`t create a new partition or locate an existing one."

    Try this:

    Before you get to that message, press SHIFT + F10 to open a command prompt.

    Run diskpart.
    At the diskpart prompt, run these commands:

    list disk

    At this point you should see the SSD as disk 0. If it has another disk number, use that number rather than "0" in the next command.

    select disk 0
    clean
    exit (to exit from diskpart)
    exit (to exit from the command prompt)


    "We couldn't connect to the update service." 264278d1579822155t-we-couldn-t-create-new-partition-locate-existing-one-image4.jpg


    That should clear the contents of the disk. The entire disk space should then show up in Windows setup as "Unallocated Space" as in the screenshot below.


    "We couldn't connect to the update service." 264280d1579822192t-we-couldn-t-create-new-partition-locate-existing-one-image5.jpg
     
    hsehestedt, Jun 30, 2024
    #3
  4. Walo71a Win User

    "We couldn't connect to the update service."

    Update KB4550961 couldn´t be installed

    Hi! I´ve tried hard to install KB 4550961 unsuccessfully. Even run this or that in order to correct whatever the problem might be.

    However, after restart it appears “Updates couldn’t be installed” on the screen. Running Scannow and Restorehealth as Administrator didn´t
    work either.

    I´ve also gone step by step thru “Fix Windows Update errors” steps 1 to 5. I´m reluctant to follow Step 6 Reset or Reinstall Windows –
    Refresh is not included - because I´m afraid I might loss some stuff important, though I created a restoration point and a USB recovery drive, just in case.
     
    Walo71a, Jun 30, 2024
    #4
Thema:

"We couldn't connect to the update service."

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