Windows 10: "We couldn't create a new partition or locate an existing one"

Discus and support "We couldn't create a new partition or locate an existing one" in Windows 10 Installation and Upgrade to solve the problem; So I'm trying to install Windows 10 32-bit on a friend's laptop from a USB stick and it's giving me this error, no matter what I do. I've tried... Discussion in 'Windows 10 Installation and Upgrade' started by GuyInDogSuit, Dec 3, 2016.

  1. "We couldn't create a new partition or locate an existing one"


    So I'm trying to install Windows 10 32-bit on a friend's laptop from a USB stick and it's giving me this error, no matter what I do.
    I've tried setting the partition as active, I don't have anything else plugged in, and I've unplugged and replugged the device. No dice. Help!

    :)
     
    GuyInDogSuit, Dec 3, 2016
    #1
  2. CraigLong Win User
    CraigLong, Dec 3, 2016
    #2
  3. CraigLong Win User
    We couldn't create a new partition or locate an existing one.

    Oh I can't believe it. You're welcome. The video was so straight forward and pretty easy to follow. Someone else said it helped them also. I hope the installation lasts.
     
    CraigLong, Dec 3, 2016
    #3
  4. SoFine409 Win User

    "We couldn't create a new partition or locate an existing one"

    If you are using a USB3 stick try using a USB2 stick. That might be the problem.
     
    SoFine409, Dec 3, 2016
    #4
  5. That's what I thought it might be, but I used a 2.0 port.
     
    GuyInDogSuit, Dec 3, 2016
    #5
  6. NavyLCDR New Member
    Are you trying to install to a blank drive, or a drive with partitions already on it?
     
    NavyLCDR, Dec 3, 2016
    #6
  7. I tried both. I read that an unallocated drive was best, but that didn't work, either.
     
    GuyInDogSuit, Dec 3, 2016
    #7
  8. Wullail Win User

    "We couldn't create a new partition or locate an existing one"

    Is the USB stick formated in FAT32 ?
     
    Wullail, Dec 3, 2016
    #8
  9. NavyLCDR New Member
    First questions, does the laptop have a legacy BIOS or UEFI, and is your USB setup to boot both legacy BIOS and UEFI?

    At the point in Windows setup where you have the list of drives and partitions, press Shift - F10 to open a command prompt. Assuming the laptop has only 1 HDD/SSD, that is the HDD/SSD you are trying to install Windows onto, and there is no data on that HDD/SDD you want to keep, run the following commands:

    Diskpart
    Select Disk 0
    Detail DIsk


    Do both Current read-only state: and Read-only: say no?

    Clean - this will erase the entire HDD/SDD
    List Part - Are any partitions shown left on the disk? The answer should be no partitions shown.
    Convert GPT - Use this command only if the laptop is UEFI
    Convert MBR - Use this command only if the laptop is legacy BIOS
    Exit
    Exit


    If the above completes successfully, Read-only states are NO, and there are no partitions on the HDD/SDD, then the problem is with the Windows 10 USB flash drive.

    Then click the refresh button below the list of drives and partitions, select the unallocated space on the Drive 0 and click next to install Windows to the blank space.
     
    NavyLCDR, Dec 3, 2016
    #9
  10. SoFine409 Win User
    The port is not the problem it is the stick itself. When the installer looks at the disks for comparability it looks at the USB3 stick as well as the destination drive and that's what triggers the warning message. It is not compatible with USB3. It's really makes no sense but that just the was MS coded it. This has happened to me before.
     
    SoFine409, Dec 3, 2016
    #10
  11. Rufus does not allow Win10 images to be written to FAT32.

    It was created by Rufus, so yes, it is both. I tried all that with Diskpart and it still gives me the same error. This same flash drive has worked fine on other devices before, using this very same installer.
     
    GuyInDogSuit, Dec 3, 2016
    #11
  12. NavyLCDR New Member
    Your two statements inside the same post contradict each other. In order to be compatible with UEFI, the USB flash drive must be formatted as FAT32. See the Important box in step 9 here:
    Create a Bootable USB Flash Drive

    Did all of the diskpart commands complete successfully while in the command prompt window?

    Rufus is loaded with options that when not select exactly correctly will cause problems. I use the above linked procedure to create Windows 10 USB flash drives, using FAT32 as stated in the Important box. Then for step 12 mount the Windows 10 ISO file downloaded from Microsoft and copy the files and folders from the mounted ISO file to the USB flash drive.

    As final step, I like to copy the boot.wim file from \Sources on Kyhi's recovery tools ISO file to the \Sources folder of the Windows 10 USB flash drive. That way I can use all the utilities on his recovery tools drive and install Windows 10 from the same USB flash drive.
     
    NavyLCDR, Dec 3, 2016
    #12
  13. "We couldn't create a new partition or locate an existing one"

    It's always worked fine for me. I just select the ISO image and Rufus does the rest. It's always installed just fine, even on another old laptop. I've installed on laptops with CSM and UEFI, using this same process, and never had this issue before.
     
    GuyInDogSuit, Dec 3, 2016
    #13
  14. Saltgrass Win User
    This pretty well removes the need to be concerned over FAT32..

    To install, you need a drive free of any of the critical partitions. For a Legacy install, that means the OS and System Reserved. If, as was mentioned, the drive was used in a UEFI install, you can remove all the partitions during the install. Once that is done, the install can configure the drive as it sees fit.

    So, when you get to the install page, are any partitions showing still on the drive?

    One Note, make sure you are trying to install to the drive you want and not something else like an SD card or the flash drive.
     
    Saltgrass, Dec 4, 2016
    #14
  15. Nope, all partitions have been erased.

    The SD/USB drives don't even show up in the installer.
     
    GuyInDogSuit, Dec 4, 2016
    #15
Thema:

"We couldn't create a new partition or locate an existing one"

Loading...
  1. "We couldn't create a new partition or locate an existing one" - Similar Threads - couldn't create partition

  2. We couldn't create a new partition or locate an existing one.

    in Windows 10 Gaming
    We couldn't create a new partition or locate an existing one.: Windows was installed on the SSD prior to a new motherboard installation, however when it came time to boot the system, it stated windows was no where to be found. Shocking. So USB media installation was applied. Started the process and nope, errors all over, cant select any...
  3. We couldn't create a new partition or locate an existing one.

    in Windows 10 Software and Apps
    We couldn't create a new partition or locate an existing one.: Windows was installed on the SSD prior to a new motherboard installation, however when it came time to boot the system, it stated windows was no where to be found. Shocking. So USB media installation was applied. Started the process and nope, errors all over, cant select any...
  4. We couldn't create a new partition or locate an existing one.

    in Windows 10 BSOD Crashes and Debugging
    We couldn't create a new partition or locate an existing one.: Windows was installed on the SSD prior to a new motherboard installation, however when it came time to boot the system, it stated windows was no where to be found. Shocking. So USB media installation was applied. Started the process and nope, errors all over, cant select any...
  5. "We couldn't create a new partition or locate an existing one." Error

    in Windows 10 Installation and Upgrade
    "We couldn't create a new partition or locate an existing one." Error: I just removed an old HDD from a laptop and put in an empty 120GB SSD wanted a full, clean install. Using the setup media I had handy on a USB, I tried to boot using the USB and install to the SSD, but I always get the error: "We couldn't create a new partition or locate an...
  6. We couldn't create a new partition or locate an existing one.

    in Windows 10 Installation and Upgrade
    We couldn't create a new partition or locate an existing one.: Dear Microsoft, Recently, I was trying to install Windows on my Laptop PC. I tried to install, but this is the error I got: We couldn't create a new partition or locate an existing one. I tried to fix it so many times, but it didn't work. It is an Acer laptop, model...
  7. we couldn't create a new partition or locate an existing one.

    in Windows 10 Ask Insider
    we couldn't create a new partition or locate an existing one.: [ATTACH] Hello to everyone. I'm trying to install Windows 10 on the second partition of the drive 1,but as u can see below,I can't because that error. On the disk 1 partition 1 there is another installation of Windows 10. The whole disk is formatted with the NTFS fs and...
  8. Setup couldn't create a new partition or locate an existing one!

    in Windows 10 Installation and Upgrade
    Setup couldn't create a new partition or locate an existing one!: I downloaded Windows 10 May 2019 update from Microsoft on May 24.. Used the Media Creation Tool to create installation media (USB drive). I used DISKPART to clean drive and put it in “uninitialized state”. Regardless of attempts to do clean install on either HD or SSD,...
  9. We couldn't create a new partition or locate an existing one.

    in Windows 10 Drivers and Hardware
    We couldn't create a new partition or locate an existing one.: So I was doing a clean install of windows 10 using a USB and I deleted all the partitions including the system reserve one. The only drive left now is "Drive 0 Partition 1". It is set as primary. The problem is everything I click to continue the installation, I get the...
  10. "We couldn't create a new partition or locate an existing one" error

    in Windows 10 Installation and Upgrade
    "We couldn't create a new partition or locate an existing one" error: When I try to do a clean install of Win10 Home 64-bit on a Dell Inspiron N5010 (a little over 4 years old) using the Media Creation Tool on a USB, I get to the "Where do you want to install Windows?" screen and when I select the Drive 0 Unallocated Space I get "We couldn't...