Windows 10: We couldn't create a new partition or locate an existing one.

Discus and support We couldn't create a new partition or locate an existing one. in Windows 10 Drivers and Hardware to solve the problem; So I was doing a clean install of windows 10 using a USB and I deleted all the partitions including the system reserve one. The only drive left now is... Discussion in 'Windows 10 Drivers and Hardware' started by darkside, Jan 12, 2018.

  1. darkside Win User

    We couldn't create a new partition or locate an existing one.


    So I was doing a clean install of windows 10 using a USB and I deleted all the partitions including the system reserve one. The only drive left now is "Drive 0 Partition 1". It is set as primary.

    The problem is everything I click to continue the installation, I get the error "We couldn't create a new partition or locate an existing one."

    I followed instructions from sites such as this, Fix: We couldnt create a new partition or locate an existing one - Appuals.com and I still got the same error.

    I would greatly appreciate it if anyone could help.

    :)
     
    darkside, Jan 12, 2018
    #1
  2. CraigLong Win User
    CraigLong, Jan 12, 2018
    #2
  3. CraigLong Win User
    We couldn't create a new partition or locate an existing one.

    Oh I can't believe it. You're welcome. The video was so straight forward and pretty easy to follow. Someone else said it helped them also. I hope the installation lasts.
     
    CraigLong, Jan 12, 2018
    #3
  4. Samuria Win User

    We couldn't create a new partition or locate an existing one.

    Have you tried deleting all the paritions and leaving the disk blank then windows should do it all
     
    Samuria, Jan 12, 2018
    #4
  5. darkside Win User
    darkside, Jan 12, 2018
    #5
  6. Bree New Member
    Try again, but don't use the last step "convert gpt". This should leave the drive with no partition info at all - neither as a gpt or mbr drive. The install should then be free to choose whatever is appropriate for this machine.
     
  7. darkside Win User
    darkside, Jan 12, 2018
    #7
  8. SoFine409 Win User

    We couldn't create a new partition or locate an existing one.

    Are you using a USB3 stick? If you are then try a USB2. See
    error Solved - Windows 10 Forums
     
    SoFine409, Jan 12, 2018
    #8
  9. darkside Win User
    It's USB 2 and no other devices or SD cards are plugged in.
     
    darkside, Jan 12, 2018
    #9
  10. darkside Win User
    So far, I've only seen 2 options that seem plausible.

    The first is that it is possible that my laptop doesn't support OS installation via usb, therefore I'll create a bootable DVD tomorrow.

    The second option that I read in a comment section somewhere was to create a Linux live CD, create a bootable partition on my hard drive with windows on it and try to install it from there.

    I saw something else about using GRUB to fool the bios into thinking the USB was a DVD (don't quite remember that one).

    I'll try these tomorrow. If they all fail then it's time for a new laptop
     
    darkside, Jan 12, 2018
    #10
  11. What motherboard, hard drive, and AHCI/RAID configuration are you using?

    When you are at the "We couldn't create a new partition or locate an existing one." screen:
    1. Press SHIFT-F10 to open a command prompt.
    2. Run "copy \Windows\Panther\*.* c:" to copy the log files to the USB drive. I'm not sure if C: will always be your USB drive.
    3. Open the setupact.log file in another computer and look towards the end of the file to see if there's anything that points to the error (or post the file here so we can look at it).


    We couldn't create a new partition or locate an existing one. [​IMG]
     
    PolarNettles, Jan 12, 2018
    #11
  12. darkside Win User
    I should add though that the reason I'm doing a clean install was because I was getting a looping GSOD with the error "system service exception not handled". When the laptop restarted, it did the automatic repair but when it finished "diagnosing your pc", I then got a BSOD saying "system service exception".
    I was reading online that this bug check error had something to do with graphics drivers being corrupted.

    I found this strange because I haven't updated my graphics driver for a while now because everytime I do, something breaks. I've also haven't installed any new software since September 2017. However, since I've gotten holiday from school, I've been watching movies and TV series for hours and hours each day for weeks now. I wonder if that had something to do with the bug check. Regardless, I decided to do a clean install because all of my files are backed up anyways.

    Also, I was on the insider build 17063.
     
    darkside, Jan 12, 2018
    #12
  13. darkside Win User

    We couldn't create a new partition or locate an existing one.

    I'll do this tomorrow as I don't have another computer right now
     
    darkside, Jan 12, 2018
    #13
  14. darkside Win User
    I'll do this tomorrow as I don't have another computer right now
     
    darkside, Jan 12, 2018
    #14
  15. darkside Win User
Thema:

We couldn't create a new partition or locate an existing one.

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