Windows 10: We couldn''t find a camera/fingerprint scanner compatible with Windows hello Face/Fingerprint

Hi,I have following problems which prevent me from accessing my laptop with fingerprint and camera. However, I can use the PIN option.Please help me to fix this so I can use all the options.Thank you!

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Windows Hello Face/Fingerprint

The Windows Hello Face/Fingerprint feature was working on my HP Envy and now it is not working and it says that my laptop camera/fingerprint scanner is not compatible, when it was working less than 12 hours ago. When I look into how to reconnect or find
Window Hello Fingerprint/Face biometrics the only help I get is to the Windows 10 sign-in options.
I need to know how and were to find the Windows Hello Face/fingerprint biometrics management settings that is not in the sign-in options, but is how to re-download it or check it's compatibility status with my laptop.

 

Fingerprint scanner not compatible with Windows Hello

After the Windows 10 update of May 28th 2020 I am unable to login with my fingerprint. Going to Settings - Accounts - Signin options - Windows Hello Fingerprint it says "This option is currently unavailable. We couldn't find a fingerprint scanner compatible
with Windows Hello Fingerprint." My laptop is a Lenovo Yoga 540. How do I activate the fingerprint scanner again ?

 

Couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint

Hi there

My fingerprint scanner on my HP Envy stopped working a few days ago. I receive an error message when viewing the sign in options "Couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint".

I've checked Device Manager to ensure that it is set to Automatic and running.