Windows 10: We couldn't sign you in to Xbox live

Discus and support We couldn't sign you in to Xbox live in Windows 10 Gaming to solve the problem; Please let me know if this is the wrong place for this. I installed Windows 10 Pro Insider Preview Evaluation Copy. Build 14942_prerelease.161003-1929... Discussion in 'Windows 10 Gaming' started by geoIHS, Oct 8, 2016.

  1. geoIHS Win User

    We couldn't sign you in to Xbox live


    Please let me know if this is the wrong place for this. I installed Windows 10 Pro Insider Preview Evaluation Copy. Build 14942_prerelease.161003-1929 . I have had intermittent ongoing issues with store and store apps going back to windows 8 and have been able to fix them using the solutions in from the forum. After updating to this build I am not able to login to Xbox from ms solitaire and other games.

    We couldn't sign you in to Xbox live.
    access is denied

    :)
     
    geoIHS, Oct 8, 2016
    #1

  2. we couldn't sign in to Xbox Live

    Hi,

    To properly isolate your concerns in signing in to Xbox Live and provide you an appropriate solution, we need to gather more information about the issue. Kindly answer the following questions:

    • Are you still able to sign in to the
      Xbox Account website
      ?
    • Does the issue occur when you sign in to the Xbox App using a different profile?
    • When did the issue start to happen?
    • Have you done any changes on your account prior to the issue?
    We're looking forward to your response.
     
    Loraine Mon, Oct 8, 2016
    #2
  3. we couldn't sign in to Xbox Live

    Error 0x87DD0005
     
    Dmitriy Zemlyanskiy, Oct 8, 2016
    #3
  4. Modfl3x Win User

    We couldn't sign you in to Xbox live

    I am having the same issue and have been on chat with Microsoft support for hours. I am on the same build and have also been experiencing issues with error codes in the app store, a lot of apps and extensions won't download. :'(
     
    Modfl3x, Oct 8, 2016
    #4
  5. jcrod73 Win User
    Same here...Been having issues with Groove and Skype Preview installing. Now I can't login to the XBOX Live app, but I can log into it online. Any of you get anywhere with resolving this?
     
    jcrod73, Oct 9, 2016
    #5
  6. - same problem here..
    - even went as fas as changing my Account password..
    - the Xbox One itself connects to Live OK, but not the PC..

    - even tried reinstalling the Xbox App..
    - no joy..*Sad
     
    BugMeister, Apr 5, 2018
    #6
Thema:

We couldn't sign you in to Xbox live

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