Windows 10: We have a number of Jabra Evolve2 65 Headsets certified for teams and while they work great...

I have been following this thread as we have similar issues, no mater what I have tried, the button will still not work, The Hardware is update as per the manufacturers recommendations and have tried using the web version of teams, still no joy! We are not using teams to manage our phone calls, but using another voip system called Wildix- Collaborations This is now causing a lot of problems for may users here - does anyone have a fix for me please?

:)

 

Jabra Evolve 65 headset speakers only work when connected via USB cable

I have a Jabra Evolve 65 headset with Bluetooth dongle:





One year or so it worked perfectly, then I stopped using it for a long while. Today I tried them again and they had the following problem.

When the headset is connected via USB cable, it appears as 2- Jabra EVOLVE 65 and everything works fine. Clicking the volume buttons on the headset makes the Windows volume bar pop up correctly.

When the headset is connected via Bluetooth, it appears in the audio devices list (Sound settings) as 2- Jabra LINK 360; microphone works fine but headset speakers don't receive any sound from the PC.
The audio messages from Jabra ("PC connected", etc) can be heard, though.
Also, the volume buttons on the headset don't work.

I have updated both headset and dongle via Jabra Direct to the latest firmware, with no avail.

OS is Windows 10.

 

Introducing new Microsoft Teams certified devices

Source: https://techcommunity.microsoft.com/...s/ba-p/1345703

 

Bluetooth problem after Creators Update with Jabra Envolve 65

Hi!

Just now I resolve my problem with using Jabra.

Jabra has 3 devices:

1. Jabra EVOLVE 65 Hands-Free

2. Jabra EVOLVE 65 Stereo

3. Jabra EVOLVE 65 Microphone

If I use first and third devices - It hangs.

So I use only Stereo device and for now it works.

Instead Jabra microphone I use HP microphone.

And still wait for new updates.