Windows 10: We have Microsoft volume license, how we can support for different product

simple question, The company purchase Microsoft volume license. Do we have support for all all the products or have to purchase independent support planJust in case for example, i have an issue with OS2016/2019 or Microsoft sql serverdo u have each time pay for open ticket or i can get support for all of the products

:)

 

Volume Licensing / Divestment question

Hello,

We are currently going through an asset sale and have a question regarding transitioning when the third-party takes ownership.

The following are charactistics of our environment:

• We are a Microsoft volume licensing enterprise enviroment
• Deploy the volume license distribution of Microsoft desktop OS's and servers's OS
• Have centralized KMS Server and implement volume MAC keys (for special purposes)

What we know the third-party company is:

• Are a lot smaller company
• They do not have an Enterprise Agreement, no any volume licensing
• No KMS/MAC licenses
• They deploy OEM/Product licenses within their enviornment, they enter product keys per device deployment is my understanding

So we need to eventually remove these computers off our domain, and eventually off our network.

some of my concerns are:

• Would they need to reimage their Servers/Desktops to a FPP (Full Packaged Product) or OEM (Original Equipment Manufacturer) distribution copy of the operating system?
• The goal is to keep some Servers/Desktops operational, but once removed from our Domain and network the KMS count down begins (I believe 180 days)
• Can a volume license install of an OS be converted/or have the ability to accept FPP/OEM product keys?

Thanks, any advice is appreciated.

 

Microsoft Volume Licensing Service Center

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are trying to access Microsoft Volume Licensing Service Center.



I would suggest you to post your query in
TechNet forums, where we have a dedicated team and support professionals who are well equipped with the knowledge on queries related to Microsoft Volume Licensing Service Center to assist you with appropriate details.



If you are trying to activate your Volume License software, you can get in touch with our Volume Licensing Activation team. You can refer the article

Microsoft Licensing Activation Centers worldwide telephone numbers and contact the Activation team as per your location.




Regards,

Nikhar Khare

Microsoft Community - Moderator

 

volume licensing

Volume Licensing is how large organizations and businesses buy multiple activation Product Keys, usually to activate Enterprise version:

Microsoft Volume Licensing - How Volume Licensing Works

It is never used by the consumer.