Windows 10: We have users who connect to a remote app via RDC and all was well until the newer 24H2...

We have users who connect to accounting software via Remote App on Terminal Services server via RDC. They will work fine for weeks, then KB5053598 or another 24H2 variant comes in and they lose the connection after 60 seconds. What is the best way to fix this?

:)

 

Remote Desktop Connection problems


Have you tried Remote Desktop Connection, to connect from your Windows 10 laptop to your Windows 7 desktop? Try it first, post back and tell how it went.

Some additional help because you mentioned you are a remote newbie *Wink. The windows 7 related tutorials from our sister site the Seven Forums:

1. On Windows 7 desktop, set network location to either Home or Work (I recommend Work):
   • Network Location - Set as Home, Work, or Public Network - Windows 7 Help Forums
2. On Windows 7 desktop, allow incoming remote connections:
   • Remote Desktop Connection (RDC) - Network - Windows 7 Help Forums
3. On Windows 7 desktop, find out its IP address:
   • IP Address - Locate and Find for Your Computer - Windows 7 Help Forums
4. On Windows 10 laptop, start the Remote Desktop application and connect to the Windows 7 desktop using the IP address from step 3 above (see Part Three in the tutorial):
   • RDC - Connect Remotely to your Windows 10 PC - Windows 10 Forums
   • Notice that although the tutorial is written for Windows 10, it also applies to Windows 7

Try the above, post back how it went.

 

RDC (Remote Desktop Connection) Is not connecting?

I'm ´trying to connect my laptop as a second monitor for my pc with RDC. But when i try i become this error:

Remote Desktop can't connect to the remote computer for one of these reasons:

1) Remote access to the server is not enabled

2) The remote computer is turned off

3) The remote computer is not available on the network

Make sure the remote computer is turned on and connected to the network, and that remote access is enabled.

1) Yes, on both it is enabled

2) No, it is turned on, both of them are on

3) I don't know that one but there both connected to the same wifi in my house

 

Windows 10 - Remote Desktop Connection

Hi Lorraine,

I will certainly help you with the issue you are experiencing in adjusting the resolution on the remote desktop.

This issue might occur due to, when you first connect, Remote Desktop attempts to size the screen according to its default setting. You can adjust this setting within the Remote Desktop client. Adjusting the screen size allows
you to sculpt the desktop display size to better fit your computer's viewing area.

Please follow below mentioned steps to fix the issue:

Step 1: To change the size of the Remote Desktop window:

• 
  Open Remote Desktop Connection (RDC).
  
• 
  Click on the Options button located in the lower left-hand corner of the RDC window.
  
• 
  This will expand the RDC window to display 7 different option tabs.
  
• 
  Click on the Display tab.
  
• 
  In the display configuration section, slide the bar to the left or right to decrease or increase the size of the remote desktop session window.
  
• 
  Click the Connect button.
  

Or

Step 2:

• 
  Open the "Start" menu and type
  "mstsc" (in the search bar) and then press “Enter."
  
• 
  Click "Options”.
  
• 
  Click the "Display" tab.
  
• 
  Drag the slider bar left or right to
  reduce or enlarge the display resolution. The
  left-most position is the minimum resolution, while the right-most is a full-screen resolution.
  

Please get back to us, if are still facing issue in adjusting the resolution on the remote desktop.

Thank you.