Windows 10: We need to verify your Identity

Discus and support We need to verify your Identity in Windows 10 Gaming to solve the problem; I am locked out of my microsoft account. I keep getting this screen asking me to verify my identity. However I am not receiving the code being sent to... Discussion in 'Windows 10 Gaming' started by Scott Jareth Baldwin, Feb 14, 2024.

  1. SCOTT JARETH BALDWIN
    Scott Jareth Baldwin Win User

    We need to verify your Identity


    I am locked out of my microsoft account. I keep getting this screen asking me to verify my identity. However I am not receiving the code being sent to my phone. I have gotten the codes in the past without issue. I have no way to unlock the account the automated support keeps kicking back my request instantly when I input information to unlock the account.

    :)
     
    Scott Jareth Baldwin, Feb 14, 2024
    #1
  2. MARCODEPPE
    MarcoDeppe Win User

    “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Feb 14, 2024
    #2
  3. WWILLIAMS
    WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Feb 14, 2024
    #3
  4. ESBKK11000
    esbkk11000 Win User

    We need to verify your Identity

    Verify your identity oln this PC

    Being ask to verify my identity, since the last update - Creators Update - it no longer accept the remain letters for the email or the numbers for the mobile phone on the PC

    As a result it no longer sync ...

    Any suggestions?
     
    esbkk11000, Feb 14, 2024
    #4
Thema:

We need to verify your Identity

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