Windows 10: Web Experience Pack causing mass crashes

Hello all! Recently we've been seeing an extreme amount of App crashes upwards of 800 spread across 25 devices, caused by Web Experience Pack. While Windows reports these crashes as the version 525.12501.10.0, we have confirmed that the affected endpoints are running the versions 525.15301.20.0 and 525.12501.20.0. We are unable to update or roll back the versions. There is also additional crashes under an even older version, but they occur much less often and are therefor not currently our focus. Additionally, even devices running the 525.15301.20.0 version show 525.12501.20.0 as their file

:)

 

Unable to reinstall Windows Web Experience Pack on Windows 11

Hi, Tom_183

Welcome to the MicroSoft Community.



If you're experiencing issues reinstalling the Windows Web Experience Pack on Windows 11 and encountering error code 0x803FB005, there are a few troubleshooting steps you can try:

1. Reset Microsoft Store: Resetting the Microsoft Store can help resolve installation issues. To do this, follow these steps:
   
   • Open the "Settings" app by pressing Windows key + I.
     
   • Go to "Apps" > "Apps & features".
     
   • Scroll down and click on "Microsoft Store".
     
   • Click on the "Advanced options" link.
     
   • Click the "Reset" button.
     
2. Clear Microsoft Store cache: Clearing the Microsoft Store cache can also help in resolving installation issues. Here's how:
   
   • Press Windows key + R to open the Run dialog box.
     
   • Type wsreset.exe and press Enter.
     
   • This will reset the Microsoft Store cache, and then the Store will launch automatically.
     
3. Check for Windows Updates: Ensure that your Windows 11 operating system is up to date. Some installation issues can be resolved by installing the latest updates. You can check for updates by going to "Settings" > "Windows Update".
   
4. Try a different user account: Create a new user account with administrative privileges and try installing the Windows Web Experience Pack from that account. Sometimes, issues can be user specific.
   

If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.



Best Regards

Martin | Microsoft Community Support Specialist

 

Windows Web Experience Pack keeps installing on it's own

Windows Web Experience Pack keeps reinstalling itself. I keep having to do this command on PowerShell
Winget uninstall "Windows Web Experience pack"

 

What is the Windows 10 Windows Feature Experience Pack?

Read more: What is the Windows 10 Windows Feature Experience Pack? | ZDNet