Windows 10: Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station.

Discus and support Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station. in Windows 10 Drivers and Hardware to solve the problem; I have a customer whos webcam stops working after the pc is shut down for the night. When they go to start the PC in the morning they have to unplug... Discussion in 'Windows 10 Drivers and Hardware' started by RHM3rd, Sep 2, 2022.

  1. RHM3rd Win User

    Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station.


    I have a customer whos webcam stops working after the pc is shut down for the night. When they go to start the PC in the morning they have to unplug and re- plug the camera back into the dock for it to work again. Webcam model Logitech Webcam C920eDell Docking station

    :)
     
    RHM3rd, Sep 2, 2022
    #1

  2. StarTech Releases a Thunderbolt Laptop Docking Station

    StarTech.com, a leading manufacturer of hard-to-find connectivity parts, has announced the availability of their new Thunderbolt Docking Station, which enables users to transform a Thunderbolt-equipped MacBook or Ultrabook laptop into a powerful full-featured workstation, through a single Thunderbolt cable. The new docking station can be positioned vertically or horizontally to best suit the desk space, and includes a 1-meter Thunderbolt cable to provide a ready-to-connect docking solution right out of the box.

    The docking station is the first from StarTech.com to feature a Thunderbolt host connection, and includes numerous high-performance peripheral connections including an integrated USB 3.0 hub with UASP support, 3.5 mm stereo mini-jacks for speaker and microphone support as well as both HDMI and Thunderbolt outputs. The Thunderbolt output port allows for up to six Thunderbolt devices, including an additional display, to be daisy-chained, all connected to a docked laptop through the single host cable connection.


    Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station. StarTech_Thunderbolt_Laptop_Docking_Station_01_thm.jpg

    Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station. StarTech_Thunderbolt_Laptop_Docking_Station_02_thm.jpg




    "Our Thunderbolt docking station offers users a simple, fast and flexible solution for quickly expanding their MacBook or Ultrabook connectivity options" said Carey Cline, Senior Product Manager for StarTech.com's Laptop Docking Station product line. "Based on the outstanding performance capability of the Thunderbolt host connection, this dock makes it easy to turn a laptop, such as a MacBook or Ultrabook, into a highly scalable workspace over just a single cable, making it well-suited to a wide range of applications, especially hot-desking. Our Thunderbolt Docking Station offers many unique features that users have been asking for such as multiple USB 3.0 device connectivity, full USB 3.0 speed throughput and the inclusion of a 1m cable to make it a complete, out of the box solution."

    Features of the TBDOCKHDPBC Thunderbolt Docking Station include:
    • Thunderbolt output, daisy-chainable up to six Thunderbolt-equipped devices
    • High resolution support: 1920x1080 through HDMI, 2560x1440 through Thunderbolt
    • Integrated 3-port USB 3.0 hub, with UASP support, full USB 3.0 throughput per port
    • Host connection supports full Thunderbolt throughput, up to 10 Gbps
    • 10/100/1000 Mbps compatible Gigabit Ethernet port
    • Weighted stand for vertical positioning
    • Speaker and Microphone support via 3.5 mm stereo mini-jacks
    • Includes 1m Thunderbolt cable
    • Plug/port compatible with Thunderbolt 2-equipped MacBook laptops and Thunderbolt 2 devices
    MSRP for StarTech.com's TBDOCKHDPBC Thunderbolt Docking Station is $279.99 (USD) in the United States, $288.99 (CAN) in Canada, £214.99 (GBP exc. VAT) in the UK. The docking station will be available CDW, Amazon.com, Newegg.com, PC Connection, and Insight and will also be distributed by Ingram Micro, SYNNEX, Tech Data, D&H and ASI.
     
    Cristian_25H, Sep 2, 2022
    #2
  3. Shrout1 Win User
    Thunderbolt 2.0 hot plug problems Windows 10

    TL;DR:

    For some reason hot plugging my Thunderbolt dock is not working correctly on my new laptop. I am trying to determine if I've overlooked a troubleshooting step.

    Problem:

    If the dock is unplugged after the system has already booted then my USB devices (mouse & keyboard) will not reconnect when the dock is reconnected. Thunderbolt monitor reconnects, but not USB. No power is provided to the keyboard or mouse - keyboard lights do not illuminate & optical sensor on the mouse stays dark. This is resolved with a reboot, but the problem persists.

    Hardware / Software:

    • Dell Precision M3800
    • BIOS A09 (previously upgraded to A10 before motherboard replacement)
    • Windows 10 (direct upgrade from Windows 7 64 Bit Professional )
    • Belkin Thunderbolt 2 Express Dock HD
    • Thunderbolt (TM) Controller - 157D
      • Device manager hardware ID "PCI\VEN_8086&DEV_157D&SUBSYS_11112222&REV_00"
      • This is an Intel hardware ID (fitting as Intel makes Thunderbolt)
    • GRUB bootloader
      • Kali Linux on second hard drive partition

    Attempted fixes: (None of these solved the problem)

    • All Intel Chipset drivers reinstalled from Dell's website via their tech support's recommendation
    • Driver update on Thunderbolt controller yields "Software for your device is up to date"
    • "Fresco logic USB3.0 host controller" reinstalled
    • Upgraded original OS from Windows 7 to Windows 10
    • Upgraded system BIOS from A09 to A10
    • Had Belkin directly replace the docking station with a new one
    • Had Dell directly replace the system motherboard
      • The new board has the A09 BIOS
    • Stopped and started Thunderbolt (TM) service
    • Booted into Safe mode
      • Thunderbolt works on boot but the thunderbolt service cannot run in safe mode
      • Hot plugging fails to work correctly in safe mode
    • All Thunderbolt devices involved have been authorized in the "Thunderbolt TM Software" and set to "Always Connect"

    Other Notes:

    • An identical Precision M3800 and Belkin dock were ordered at the same time as my own
      • This other laptop does not have the same problems mine does with hot plugging
      • This other "working" laptop has been used with both docks w/o problems hot plugging
      • The "non-working" laptop has the same problems hot plugging with both docks
      • The working laptop has Windows 10 loaded onto it - it was also upgraded from x64 7 Pro
      • The working laptop does not have GRUB or a second OS installed
    • Cannot locate drivers for the "Thunderbolt 157D controller" on Intel's website.
      • It is possible that this is a rebadged controller they are already manufacturing; complete dearth of information.

    Last Thoughts:

    • Is there anything obvious I am overlooking?
    • Is there some problem with hot plugging when GRUB is installed or a second OS is on a system?
    • Are there any pieces of system software that typically interfere with hot plugging thunderbolt devices?
    • With this description would a fresh OS reinstall likely fix the issue?

    Apologies for the length of this post; thus far commercial tech support has been limited and time consuming. I am hopeful that someone in the community may already be familiar with this issue.
     
    Shrout1, Sep 2, 2022
    #3
  4. Arun B J Win User

    Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station.

    DVI not working on extended monitor with Surface Book docking station

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.


    • Make sure the power light for the docking station is on

    • Make sure the monitor is getting power

    • Make sure the cable is connected properly to the monitor

    • Unplug and reconnect the Mini-DVI adapter on the back of your docking station

    • Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)

    • Take the Surface out of the docking station then put it back in


    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Sep 2, 2022
    #4
Thema:

Webcam has to be reconnected after every reboot Plugged into thunderbolt docking station.

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