Windows 10: Webcam problem

Hi everyone

I just recently brought a USB webcam for mi PC, it's a Perfect Choice pc-320494 and the image is al fuzzy. The real problem is not the webcam, since I test it on another computer, both of them with windows 10 and worked very fine. I have Windows 10 pro Compilation 19041.804

I have traying everything from connecting in every port (USB 2.0 and 3.0), privacy settings, uninstall the drivers over and over again and is just the same problem over and over again.

It's frustrating how something so simple is giving me headaches. Probably I will have to buy another one, but I want your opinion on this matter






:)

 

Webcam Problems?


Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

If you're having trouble with your webcam:

1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com -&nbspThis website is for sale! -&nbsptestwebcam Resources and Information..
2. Make sure you have the latest version of Adobe Flash Player.
3. Check that you have the latest version of your browser or try using a different browser.
4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
5. Try refreshing the page.
6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.

If you see a dialogue box entitled Adobe Flash Player Settings:

1. Click Close
2. Click Allow

If the webcam area is blank:

1. Right click on webcam area
2. Select Settings
3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using

Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
To allow Flash access manually (in Google Chrome):

1. Type chrome://plugins into your browser bar
2. Find the Adobe Flash Player plugin
3. Check Always allowed
4. Quit Chrome and restart

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Windows 10 webcam problem

The drivers for the Imaging devices, which include the webcam, are not displayed in the Device Manager. To resolve this problem, use the following steps:

Restart your computer.

If the problem persists, continue using these steps.

In Windows, search for and open Device Manager.

If there is no Imaging devices category listed, select Action, then Scan for hardware changes.

Figure : Scan for hardware changes

Image: Scan for hardware changes

If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly.

If problems persist, the webcam might have become unplugged internally, and the computer might require service to correct the issue.

or

In Windows, search for and open Recovery Manager.

Select Reinstall drivers and/or applications, and then click Next when prompted.

Figure : Reinstall drivers and/or applications

Image: Reinstall drivers and/or applications

Select the appropriate Software program (such as Cyberlink YouCam or MediaSmart Webcam), and select Install.

Figure : List of drivers to reinstall

Image: List of drivers to reinstall

If prompted, click Next to first uninstall the selected program.

The program uninstalls, and then reinstalls.