Windows 10: webcam /windows hello

When trying to open webcam, or set up windows hello receiving this error code 0xa00f4249(0XC00D5212) it's an Alienware 17r4



:)

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

WINDOWS HELLO LOGIN

Tried your suggestions to repair windows hello. steps one and two did not work.
enhanced anti-spoofing feature was already disabled. Step 3 not able to find hello, webcam. and fingerprint drivers in device manager, even after enabling hidden devices. Thanks

 

Windows 10 - Hello" cant find my webcam

Hi,



This issue can be caused if the webcam drivers are corrupted or missing. I would suggest you to visit the computer manufacturer website and install the latest webcam drivers.

If that issue persist try to install the web cam drivers in Compatibility mode.

Follow the steps below on how to install driver in compatibility mode:

1. Download the driver from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the driver and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the driver install and then check the functionality.



Refer the link below.

https://support.microsoft.com/en-us/help/17215/windows-10-what-is-hello



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.