Windows 10: Webcam

System Information
--------------
Zeit dieses Berichts: 9/12/2018, 21:05:02 Computername
: LAPTOP-FUDH5G8A
Machine Id: {066E825B-C7D5- 4035-8370-D60722540873}
Betriebssystem: Windows 10 Home 64-Bit (10.0, Build 14393) (14393.rs1_release_inmarket.160819-1924)
Sprache: Deutsch (Regional Einstellung: Deutsch)
System Hersteller: LENOVO
System Modell: 80VQ
BIOS: 3HCN23WW
Prozessor: Intel (R) Core (TM) i7-7500U CPU @ 2,70 GHz (4 CPUs), ~ 2,9 GHz
Arbeitsspeicher: 8192 MB RAM
Verfügbarer Betriebssystemspeicher: 8084 MB RAM Seitendatei: 4174 MB
belegt, 5830 MB verfügbar
Windows-Verzeichnis: C: \ Windows
DirectX-Version: DirectX 12
DX-Konfigurationsparameter: Nicht gefunden
Benutzer-DPI-Einstellung: Verwenden von System DPI
System DPI-Einstellung: 144 DPI (150 Prozent)
DWM DPI-Skalierung: Unbekannt
Miracast: Verfügbar mit HDCP
Microsoft Graphics Hybrid: Nicht unterstützt
DxDiag Version: 10.00.14393.0000 64bit Unicode

------------
DxDiag Notizen
------------
Anzeige Tab 1: Keine Probleme gefunden.
Sound Tab 1: Keine Probleme gefunden.
Input Tab: Keine Probleme gefunden.

--------------------
DirectX Debug-Ebenen
--------------------
Direct3D: 0/4 (Einzelhandel)
DirectDraw: 0/4 (Einzelhandel)
DirectInput: 0/5 (Einzelhandel)
DirectMusic: 0/5 (Einzelhandel)
DirectPlay: 0/9 (Einzelhandel)
DirectSound: 0/5 (Einzelhandel)
DirectShow: 0/6 (retail)

---------------
Display Devices
--------------- Kartenname
: Intel (R) HD Graphics 620
Hersteller: Intel Corporation
Chiptyp: Intel (R) HD-Grafikfamilie
DAC-Typ: Intern Gerätetyp:
Vollständig Gerät
Geräteschlüssel: Enum \ PCI \ VEN_8086 & DEV_5916 & SUBSYS_39F217AA & REV_02
Gerätestatus: 0180200A [DN_DRIVER_LOADED | DN_STARTED | DN_DISABLEABLE | DN_NT_ENUMERATOR | DN_NT_DRIVER] Geräteproblemcode
: Kein Problem
Treiber Problem Code: Unbekannt
Display Speicher: 4170 MB
dedizierter Speicher: 128 MB
Shared Memory: 4042 MB
Current Mode: 1920 x 1080 (32 Bit) (60 Hz)
Monitor - Name: PnP - Monitor
Monitor - Modell: unbekannt
Monitor - ID: LGD04EF
Native Mode: 1920 x 1080 (p) (60,020 Hz) Ausgabetyp
: Intern
Treibername: C: \ Windows \ System32 \ TreiberStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igdumdim64.dll, C: \ Windows \ System32 \ TreiberStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igd10iumd64.dll, C: \ Windows \ System32 \ DriverStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igd10iumd64.dll, C: \ Windows \ System32 \ TreiberStore \ FileRepository \ igdlh64.inf_amd64_185d25b0c1a93b7d \ igd12umd64.dll
Treiber Dateiversion: 21.20.0016.4526 (Englisch)
Treiberversion: 21.20.16.4526
DDI Version: 12
Funktionslevel : 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1 Treibermodell
: WDDM 2.1
Grafikpräferenz: Triangle
Compute Preemption: Thread
Miracast: Unterstützte
Hybrid Grafik GPU: Integriert
Power P-states: Nicht unterstützt Treiberattribute
: Final Retail
Driver Datum / Größe: 23.09.2016 02:00:00, 94202832 bytes
WHQL Logo'd: Ja
WHQL Datumsstempel : Unbekannt
Gerätekennung: {D7B78E66-1A56-11CF-B465 -E219B9C2D835}
Vendor ID: 0x8086
Device ID: 0x5916
SUBSYS ID: 0x39F217AA
Revision ID: 0x0002
Treiber Strong Name: oem12.inf: 5f63e534fccdbc6c: iKBLD_w10_DS: 21.20.16.4526: pci \ VEN_8086 & dev_5916 & subsys_39f217aa
Rang von Driver: 00D10001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modi: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10
Deinterlacing Kappen: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (YUY2, YUY2) Frames (Prev / Fwd / Back) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format (In / Out) = (YUY2, YUY2) Rahmen (Prev / Fwd / Back) = (0, 0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (YUY2, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (UYVY, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (UYVY, YUY2) Frames (Zurück / Fwd / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (UYVY, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (YV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (YV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (In / Out) = (YV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (NV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (NV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (In / Out) = (NV12, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC1, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC1, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (IMC1, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC2, YUY2) Frames (Zurück / Fwd / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC2, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (IMC2, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC3, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC3, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (Ein / Aus) = (IMC3, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4 -457A-BE1B-08BD1CAEEE9F}: Format (In / Out) = (IMC4, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,1) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4- 9C91-7F87FAF3E37E}: Format (In / Out) = (IMC4, YUY2) Rahmen (Prev / Fwd / Back) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format (In / Out) = (IMC4, YUY2) Frames (Zurück / Vor / Zurück) = (0,0,0) Caps = VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Unterstützt
DXVA-HD: Unterstützter
DDraw Status:
Aktiviert D3D Status: Aktiviert
AGP Status: Aktiviert
MPO Caps: RGB, YUV, BILINEAR, HIGH_FILTER, STRETCH_YUV, STRETCH_RGB
MPO Ausdehnung: 5.000X - 0.334X
MPO Medienhinweise :
MPO Formate: YUY2, R16G16B16A16_FLOAT, R10G10B10A2_UNORM, R8G8B8A8_UNORM, B8G8R8A8_UNORM

-------------
Sound Devices
-------------
Beschreibung: Lautsprecher (Realtek High Definition Audio)
Standardtonwiedergabe: Ja
Standardsprachwiedergabe: Ja
Hardware-ID: HDAUDIO \ FUNC_01 & VEN_10EC & DEV_0236 & SUBSYS_17AA389A & REV_1000
Hersteller-ID: 1
Produkt-ID: 100
Typ: WDM
Treibername
: RTKVHD64.sys Treiberversion : 6.00.0001.7910 (English ) Treiberattribute
: Final Retail
WHQL Logo'd: Ja
Datum und Größe: 16.08.2016 00:00:00, 5276168 Bytes
Andere Dateien: Treiberanbieter
: Realtek Semiconductor Corp.
HW Accel Level: Grundlegende
Cap Flags: 0xF1F
Min / Max Abtastrate: 100, 200000
Statisch / Strm HW Mix Bufs: 1, 0
Statisch / Strm HW 3D Bufs: 0, 0
HW Speicher: 0 Sprachverwaltung
: Nein
EAX (tm) 2.0 Anhören / Src: Nein, Nein
I3DL2 (tm) Listen / Src: Nein, Nein
Sensaura (tm) ZoomFX (tm): Nein

---------------------
Tonaufnahme-Geräte
------ ---------------
Beschreibung: Mikrofonarray (Realtek High Definition Audio)
Standardtonaufnahme: Ja
Standard-
Sprachaufnahme : Ja Treibername
: RTKVHD64.sys Treiberversion : 6.00.0001.7910 (Englisch)
Treiber Attribute: Final Retail
Datum und Größe: 8/22/2016 01:51:28, 5276168 Bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

---------------------
Videoaufnahmegeräte
Anzahl der Geräte: 1
------------- --------
FriendlyName: EasyCamera
Ort: Vorderseite
SymbolicLink: \\? \ Usb # vid_13d3 & pid_5673 & mi_00 # 6 & 2a224db9 & 0 & 0000 # {e5323777-f976-4f5b-9b55-b94699c46e44} \ global
Hersteller: Azurewave
HardwareID: USB \ VID_13D3 & PID_5673 & REV_1604 & MI_00, USB \ VID_13D3 & PID_5673 & MI_00
DriverDesc: EasyCamera
TreiberProvider: Realtek
DriverVersion: 10.0.10586.11226
DriverDateDeutsch: 18.10.2016 00:00:00
DriverDateLocalized: 18.10.2016 00:00:00 Uhr
Dienst: rtsuvc
Klasse: Image
DevNodeStatus: 180600A [DN_DRIVER_LOADED | DN_STARTED | DN_DISABLEABLE | DN_REMOVABLE | DN_NT_ENUMERATOR | DN_NT_DRIVER]
ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
ProblemCode: Kein Problem
BusReportedDeviceDesc: EasyCamera
Übergeordnet: USB \ VID_13D3 & PID_5673 \ 0001
DriverProblemDesc : nicht
zutreffend UpperFilters: nicht zutreffend LowerFilters: nicht
zutreffend
Stack: \ Driver \ ksthunk, \ Driver \ rtsuvc, \ Treiber \ ACPI, \ Driver \ usbccgp
ContainerCategory: Imaging

:)

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Webcam Problems?


Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

If you're having trouble with your webcam:

1. Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com - Ce site est en vente! - Portail d'informations.
2. Make sure you have the latest version of Adobe Flash Player.
3. Check that you have the latest version of your browser or try using a different browser.
4. If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
5. Try refreshing the page.
6. Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.

If you see a dialogue box entitled Adobe Flash Player Settings:

1. Click Close
2. Click Allow

If the webcam area is blank:

1. Right click on webcam area
2. Select Settings
3. In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using

Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
To allow Flash access manually (in Google Chrome):

1. Type chrome://plugins into your browser bar
2. Find the Adobe Flash Player plugin
3. Check Always allowed
4. Quit Chrome and restart

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.