Windows 10: Webcam

My camera locks up when attempting to change my account photo. What could be causing this?

:)

 

Webcam not working in Windows 10 Pro on Microsoft camera app and not on Skype

Hi,

Since you mentioned that you already reinstalled the driver for your webcam, we suggest that you perform these troubleshooting steps to resolve your concern:

• Run the troubleshooter for Windows apps.
• Install the driver using the compatibility mode.

Get back to us with the results of the suggested troubleshooting steps.

 

Webcam Problems?


Step One - go back to your computer mfgr's support site, register, and download the latest drivers and chipset software. When I visited Dell I found 9 as of yet uninstalled updates for my two yr old laptop!

Visit Adobe and check which version of Flash Player you're running, and D/L the latest version.

You should be good to go. Your webcam's controlled by your web browser but also authorized and either blocked or allowed by the identity software of sites you visit. Here's Coursera's instructions for fixing identity verification problems:

If you're having trouble with your webcam:

• Check that your webcam is enabled and connected to your computer. Try a third-party tool like testwebcam.com - Ce site est en vente! - Portail d'informations.
• Make sure you have the latest version of Adobe Flash Player.
• Check that you have the latest version of your browser or try using a different browser.
• If you’re using an external webcam, verify that you've installed your webcam's most recent driver software from the manufacturer.
• Try refreshing the page.
• Try switching to HTML5 webcam access by clicking the Switch to HTML5 link in the lower right hand corner of the webcam window.

If you see a dialogue box entitled Adobe Flash Player Settings:

• Click Close
• Click Allow

If the webcam area is blank:

• Right click on webcam area
• Select Settings
• In the Settings menu, click the webcam icon and change the camera option to match the webcam you are using

Note to Google Chrome users: If the webcam area on the page is blank, and you can't access the Flash settings menu, click the small camera icon to the right of your browser bar and select "Always allow Coursera - Free Online Courses From Top Universities to access your camera and microphone."
To allow Flash access manually (in Google Chrome):

• Type chrome://plugins into your browser bar
• Find the Adobe Flash Player plugin
• Check Always allowed
• Quit Chrome and restart

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.