Windows 10: website (www.microsoft.com) is online but isn't responding to connecti

hello this is my problem with my internet. i have restarted my pc at least more than ten times today so just i can connect for 10 or 15 minutes at once. this is the message from my connection trubleshooting:

website (Microsoft Corporation) is online but isn't responding to connection attempts. Detected Detected
The remote computer isn’t responding to connections on port 80, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer.



and this is another detail from the message:


Code: Windows IP Configuration Host Name . . . . . . . . . . . . : Lenovo-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Ethernet: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 68-F7-28-00-04-5D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 1E-93-A2-B5-23-CD DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 4: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter Physical Address. . . . . . . . . : 4E-93-A2-B5-23-CD DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter Physical Address. . . . . . . . . : 5C-93-A2-B5-23-CD DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::248d:c975:ffad:adc4%6(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Saturday, January 30, 2016 9:02:26 PM Lease Expires . . . . . . . . . . : Saturday, February 6, 2016 9:02:31 PM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DHCPv6 IAID . . . . . . . . . . . : 140284834 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-C7-76-4F-68-F7-28-00-04-5D DNS Servers . . . . . . . . . . . : 196.202.252.38 196.202.252.40 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : TAP-Windows Adapter V9 Physical Address. . . . . . . . . : 00-FF-07-8C-14-56 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : 5C-93-A2-B5-23-CE DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes and this is another detail: C:\Users\Flavio\AppData\Local\Diagnostics\460911090\2016013021.000\A098F723-EA6F-473D-8390-41EF26A1C56B.Diagnose.0.etl and this is another detail: =========================================================================== Interface List 8...68 f7 28 00 04 5d ......Realtek PCIe GBE Family Controller 9...1e 93 a2 b5 23 cd ......Microsoft Wi-Fi Direct Virtual Adapter 10...4e 93 a2 b5 23 cd ......Microsoft Hosted Network Virtual Adapter 6...5c 93 a2 b5 23 cd ......Qualcomm Atheros AR956x Wireless Network Adapter 2...00 ff 07 8c 14 56 ......TAP-Windows Adapter V9 5...5c 93 a2 b5 23 ce ......Bluetooth Device (Personal Area Network) 1...........................Software Loopback Interface 1 =========================================================================== IPv4 Route Table =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.21 25 127.0.0.0 255.0.0.0 On-link 127.0.0.1 306 127.0.0.1 255.255.255.255 On-link 127.0.0.1 306 127.255.255.255 255.255.255.255 On-link 127.0.0.1 306 192.168.0.0 255.255.255.0 On-link 192.168.0.21 281 192.168.0.21 255.255.255.255 On-link 192.168.0.21 281 192.168.0.255 255.255.255.255 On-link 192.168.0.21 281 224.0.0.0 240.0.0.0 On-link 127.0.0.1 306 224.0.0.0 240.0.0.0 On-link 192.168.0.21 281 255.255.255.255 255.255.255.255 On-link 127.0.0.1 306 255.255.255.255 255.255.255.255 On-link 192.168.0.21 281 =========================================================================== Persistent Routes: None IPv6 Route Table =========================================================================== Active Routes: If Metric Network Destination Gateway 1 306 ::1/128 On-link 6 281 fe80::/64 On-link 6 281 fe80::248d:c975:ffad:adc4/128 On-link 1 306 ff00::/8 On-link 6 281 ff00::/8 On-link =========================================================================== Persistent Routes: None[/quote] i have tried resetting the internet through command prompt and by following youtube videos but it did not help. ive been havving this problem for at least 2 days already. please help

:)

 

website (www.microsoft.com) is online but isn't responding to connection attempts

Hi Marco,

Thank you for posting your query on Microsoft Community.

I would suggest you try the following steps and see if it helps.

Method 1: Network Adapter Troubleshooter

1. Press Windows key + X and click on Control Panel.

2. Change View by from Category to Large Icons/Small Icons.

3. Click on Troubleshooting and then select View all.

4. Select Network Adapter and follow the on-screen instructions.

Method 2: Update Network Adapter

Follow the steps.

• Press Windows key + X key and click Device Manager.
• Expand the Network Adapter.
• Right-click on the Network Driver
  and select Update Driver Software.
• Wait for sometime and check if the issue persists.
• Restart your system.

Method 3: Reset TCP/IP and DNS

Follow the steps below:

1. Press Windows key + X and click onCommand Prompt (Admin).
Kindly provide the administrative password, if prompt appears.

2. Type the following commands:

• Type netsh int ip reset and click
  Enter.
• Type ipconfig /flushdns and click
  Enter.

3. Close Command Prompt.

Hope this helps. Please respond if you have further related queries.

Regards,

 

website (www.microsoft.com) is online but isn't responding to connection attempts

was you problem fixed? Also, was it only when you tried to access microsoft.com?

 

My first question is, where did you get the DNS server IP addresses you are using?

Code: DNS Servers . . . . . . . . . . . : 196.202.252.38 196.202.252.40[/quote] Try using the Open DNS servers:

208.67.222.222
208.67.220.220

 

you mean the dns server addresses? well i dont know how it got there, the pc uses to get it automatically, the ones i applied recently to IPV4 were 208.67.222.222 and 66.228.116.179 that pchelpforum suggested but it did not help by doing that, i recently deleted my network adapter and scanned it back so i dont know if the problem is fixed. if it does not work i will try your solution. thx for helping, i will let u know soon of whats happening

 

okay so i used your dns addresses and it worked for a few minutes, then it stopped working and i had to restart my PC. so what do you think is the problem??

 

this is my minitoolbox results:

MiniToolBox by Farbar Version: 30-11-2014
Ran by Flavio (administrator) on 02-02-2016 at 18:30:42
Running from "C:\Users\Flavio\Desktop"
Microsoft Windows 10 Home (X64)
Boot Mode: Normal
***************************************************************************


========================= Flush DNS: ===================================


Windows IP Configuration


Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================


Proxy is not enabled.
No Proxy Server is set.


"Reset IE Proxy Settings": IE Proxy Settings were reset.


========================= FF Proxy Settings: ==============================




"Reset FF Proxy Settings": Firefox Proxy settings were reset.


========================= Hosts content: =================================




0.0.0.0 0.0.0.0 0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
0.0.0.0 media.opencandy.com
0.0.0.0 cdn.opencandy.com
0.0.0.0 tracking.opencandy.com
0.0.0.0 api.opencandy.com
0.0.0.0 api.recommendedsw.com
0.0.0.0 installer.betterinstaller.com
0.0.0.0 installer.filebulldog.com
0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
0.0.0.0 inno.bisrv.com
0.0.0.0 nsis.bisrv.com
0.0.0.0 cdn.file2desktop.com
0.0.0.0 cdn.goateastcach.us
0.0.0.0 cdn.guttastatdk.us
0.0.0.0 cdn.inskinmedia.com
0.0.0.0 cdn.insta.oibundles2.com
0.0.0.0 cdn.insta.playbryte.com
0.0.0.0 cdn.llogetfastcach.us
0.0.0.0 cdn.montiera.com
0.0.0.0 cdn.msdwnld.com
0.0.0.0 cdn.mypcbackup.com
0.0.0.0 cdn.ppdownload.com
0.0.0.0 cdn.riceateastcach.us
0.0.0.0 cdn.shyapotato.us
0.0.0.0 cdn.solimba.com
0.0.0.0 cdn.tuto4pc.com
0.0.0.0 cdn.appround.biz
0.0.0.0 cdn.bigspeedpro.com
0.0.0.0 cdn.bispd.com
0.0.0.0 cdn.bisrv.com
0.0.0.0 cdn.cdndp.com
0.0.0.0 cdn.download.sweetpacks.com
0.0.0.0 cdn.dpdownload.com
0.0.0.0 cdn.visualbee.net




========================= IP Configuration: ================================


Qualcomm Atheros AR956x Wireless Network Adapter = Wi-Fi (Connected)
VirtualBox Host-Only Ethernet Adapter = VirtualBox Host-Only Network (Connected)
Realtek PCIe GBE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)




# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4


reset




popd
# End of IPv4 configuration






Windows IP Configuration


Host Name . . . . . . . . . . . . : Lenovo-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Ethernet:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 68-F7-28-00-04-5D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Local Area Connection* 3:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter
Physical Address. . . . . . . . . : 4E-93-A2-B5-23-CD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Wireless LAN adapter Local Area Connection* 4:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : 1E-93-A2-B5-23-CD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes


Ethernet adapter VirtualBox Host-Only Network:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-00
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::98b:8b14:6f84:de4b%9(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.222.75(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 453640231
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-C7-76-4F-68-F7-28-00-04-5D
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled


Wireless LAN adapter Wi-Fi:


Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
Physical Address. . . . . . . . . : 5C-93-A2-B5-23-CD
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d9af:4cfc:839d:d3d8%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.21(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, February 2, 2016 6:20:02 PM
Lease Expires . . . . . . . . . . : Tuesday, February 9, 2016 6:20:07 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 39621538
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-C7-76-4F-68-F7-28-00-04-5D
DNS Servers . . . . . . . . . . . : 196.202.252.38
196.202.252.40
NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter Bluetooth Network Connection:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 5C-93-A2-B5-23-CE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 196.202.252.38


Name: google.com
Addresses: 2c0f:fb50:4002:802::200e
41.205.32.172
41.205.32.177
41.205.32.158
41.205.32.185
41.205.32.155
41.205.32.170
41.205.32.147
41.205.32.181
41.205.32.166
41.205.32.173
41.205.32.162
41.205.32.151
41.205.32.187
41.205.32.143
41.205.32.157




Pinging google.com [41.205.32.177] with 32 bytes of data:
Reply from 41.205.32.177: bytes=32 time=7ms TTL=59
Reply from 41.205.32.177: bytes=32 time=8ms TTL=59


Ping statistics for 41.205.32.177:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 8ms, Average = 7ms
Server: UnKnown
Address: 196.202.252.38


Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
2001:4998:44:204::a7
206.190.36.45
98.139.183.24
98.138.253.109




Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=257ms TTL=42
Reply from 98.139.183.24: bytes=32 time=252ms TTL=42


Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 252ms, Maximum = 257ms, Average = 254ms


Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128


Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
7...68 f7 28 00 04 5d ......Realtek PCIe GBE Family Controller
2...4e 93 a2 b5 23 cd ......Microsoft Hosted Network Virtual Adapter
3...1e 93 a2 b5 23 cd ......Microsoft Wi-Fi Direct Virtual Adapter
9...0a 00 27 00 00 00 ......VirtualBox Host-Only Ethernet Adapter
8...5c 93 a2 b5 23 cd ......Qualcomm Atheros AR956x Wireless Network Adapter
5...5c 93 a2 b5 23 ce ......Bluetooth Device (Personal Area Network)
1...........................Software Loopback Interface 1
===========================================================================


IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.21 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 169.254.222.75 266
169.254.222.75 255.255.255.255 On-link 169.254.222.75 266
169.254.255.255 255.255.255.255 On-link 169.254.222.75 266
192.168.0.0 255.255.255.0 On-link 192.168.0.21 281
192.168.0.21 255.255.255.255 On-link 192.168.0.21 281
192.168.0.255 255.255.255.255 On-link 192.168.0.21 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 169.254.222.75 266
224.0.0.0 240.0.0.0 On-link 192.168.0.21 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 169.254.222.75 266
255.255.255.255 255.255.255.255 On-link 192.168.0.21 281
===========================================================================
Persistent Routes:
None


IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
9 266 fe80::/64 On-link
8 281 fe80::/64 On-link
9 266 fe80::98b:8b14:6f84:de4b/128
On-link
8 281 fe80::d9af:4cfc:839d:d3d8/128
On-link
1 306 ff00::/8 On-link
9 266 ff00::/8 On-link
8 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================


Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [54784] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23552] (Microsoft Corporation)
Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306528] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67072] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [79872] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [364384] (Microsoft Corporation)


========================= Event log errors: ===============================


Application errors:
==================
Error: (02/02/2016 06:03:59 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.


Error: (02/02/2016 06:03:59 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).


Error: (02/02/2016 06:03:48 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.


Error: (02/02/2016 06:03:48 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).


Error: (02/02/2016 06:03:38 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.


Error: (02/02/2016 06:03:38 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).


Error: (02/02/2016 06:03:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 10.0.10240.16384, time stamp: 0x559f38cb
Faulting module name: wuaueng.dll, version: 10.0.10240.16515, time stamp: 0x55fa55bd
Exception code: 0xc0000005
Fault offset: 0x000000000005668b
Faulting process id: 0x204
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3
Faulting package full name: svchost.exe_wuauserv4
Faulting package-relative application ID: svchost.exe_wuauserv5


Error: (02/02/2016 06:03:28 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) Unable to create a new logfile because the database cannot write to the log drive. The drive may be read-only, out of disk space, misconfigured, or corrupted. Error -1032.


Error: (02/02/2016 06:03:23 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) An attempt to create the file "C:\WINDOWS\system32\edbtmp.log" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).


Error: (02/02/2016 06:03:11 PM) (Source: ESENT) (User: )
Description: SettingSyncHost (6692) {6252C85D-A0EA-4AE6-9234-8492A13E0E9E}: Error -1032 (0xfffffbf8) occurred while opening logfile C:\Users\Flavio\AppData\Local\Microsoft\Windows\SettingSync\metastore\edb.log.




System errors:
=============
Error: (02/02/2016 06:25:35 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}


Error: (02/02/2016 06:25:03 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service hung on starting.


Error: (02/02/2016 06:19:42 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:05:34 PM on ‎2/‎2/‎2016 was unexpected.


Error: (02/02/2016 06:08:52 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}


Error: (02/02/2016 06:08:52 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.


Error: (02/02/2016 06:04:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Update service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.


Error: (02/02/2016 06:04:45 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft Account Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.


Error: (02/02/2016 06:04:45 PM) (Source: Service Control Manager) (User: )
Description: The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.


Error: (02/02/2016 06:04:45 PM) (Source: Service Control Manager) (User: )
Description: The Update Orchestrator Service service terminated unexpectedly. It has done this 1 time(s).


Error: (02/02/2016 06:04:45 PM) (Source: Service Control Manager) (User: )
Description: The User Manager service terminated unexpectedly. It has done this 1 time(s).




Microsoft Office Sessions:
=========================




Lenovo Photo Master (HKLM-x32\...\InstallShield_{BC94C56A-3649-420C-8756-2ADEBE399D33}) (Version: 1.0.1823.01 - CyberLink Corp.)
Lenovo Photo Master (x32 Version: 1.0.1823.01 - CyberLink Corp.) Hidden
=========================== Installed Programs ============================
2B1e4a3 (HKLM\...\{d1e17d14-cabc-4f6f-9f46-c7ecf813645e}.sdb) (Version: - )
360 Total Security (HKLM-x32\...\360TotalSecurity) (Version: 8.0.0.1072 - 360 Security Center)
Adblock Plus for IE (32-bit and 64-bit) (HKLM\...\{0F347A49-E36C-4639-8D2E-003AD408B8B2}) (Version: 1.5 - Eyeo GmbH)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 20.0.0.233 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 20.0.0.233 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Adobe Flash Player 20 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 20.0.0.286 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\{0E3C52E0-B4F1-4D1E-B172-E390813BD9FE}) (Version: 12.1.8.158 - Adobe Systems, Inc)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.8.158 - Adobe Systems, Inc.)
Adware . Baidu Removal Tool (HKLM-x32\...\Adware . Baidu Removal Tool_is1) (Version: 1.0 - Security Stronghold)
Aeria Ignite (HKLM-x32\...\Aeria Ignite 1.13.3296) (Version: 1.13.3296 - Aeria Games & Entertainment)
Aeria Ignite (HKLM-x32\...\Aeria Ignite) (Version: 1.13.3296 - Aeria Games & Entertainment)
Aeria Ignite (x32 Version: 1.13.3296 - Aeria Games & Entertainment) Hidden
Akamai NetSession Interface (HKCU\...\Akamai) (Version: - Akamai Technologies, Inc)
AMD Accelerated Video Transcoding (Version: 13.30.100.40418 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (HKLM-x32\...\WUCCCApp) (Version: 1.00.0000 - AMD)
AMD Catalyst Control Center (x32 Version: 2014.0418.2209.37947 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2015.1104.1643.30033 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{665D4B18-EA91-BE16-3212-218C63F5DC4E}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2014.0418.2209.37947 - Advanced Micro Devices, Inc.) Hidden
AMD Fuel (Version: 2015.1104.1643.30033 - Advanced Micro Devices, Inc.) Hidden
AMD Quick Stream (HKLM\...\{E9EED4AE-682B-4501-9574-D09A21717599}_is1) (Version: 3.4.8.0 - AppEx Networks)
APB Reloaded (HKLM-x32\...\APB Reloaded) (Version: 1.6.7.672769 - )
Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Arc (HKLM-x32\...\{CED8E25B-122A-4E80-B612-7F99B93284B3}) (Version: 1.0.0.9668 - Perfect World Entertainment)
Archeblade (HKLM-x32\...\Steam App 207230) (Version: - CodeBrush Games)
Ardamax Keylogger 4.0 (HKCU\...\Ardamax Keylogger 4.0) (Version: - )
Ares 2.0.9 (HKLM-x32\...\Ares) (Version: 2.0.9-Build#3030 - Ares Development Group)
Battle.net (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
Battlefield 2(TM) Demo (HKLM-x32\...\{8BECF123-B0EF-4E51-B7F3-923EFE15CC4A}) (Version: - )
BitComet 1.37 (HKLM-x32\...\BitComet) (Version: 1.37 - CometNetwork)
BitRaider Streaming Client (HKLM-x32\...\BitRaider Streaming Client) (Version: 1.3.3.4098 - BitRaider, LLC)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Call of Duty: Black Ops - Multiplayer (HKLM-x32\...\Steam App 42710) (Version: - Treyarch)
Call of Duty: Modern Warfare 3 - Multiplayer (HKLM-x32\...\Steam App 42690) (Version: - Infinity Ward)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0418.2209.37947 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2015.0715.2138.37093 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2015.0728.2244.39078 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2015.0803.1559.26924 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2015.0821.2209.38003 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2015.1104.1643.30033 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0418.2209.37947 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2015.1104.1643.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0418.2208.37947 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2015.1104.1642.30033 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0418.2209.37947 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2015.1104.1643.30033 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.14 - Piriform)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.65.55.62 - Conexant)
CyberGhost 5 (HKLM\...\CyberGhost 5_is1) (Version: - CyberGhost S.R.L.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
CyberLink PowerDirector 10 (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
Dependency Package Update (Version: 1.6.25.00 - Lenovo Inc.) Hidden
Dependency Package Update (Version: 1.6.29.00 - Lenovo Inc.) Hidden
Dependency Package Update (Version: 1.6.32.00 - Lenovo Inc.) Hidden
Dolby Digital Plus Advanced Audio (HKLM\...\{B0BFC63F-EA07-419E-960B-3FB2ED5DD0B2}) (Version: 7.5.1.1 - Dolby Laboratories Inc)
Dota 2 (HKLM-x32\...\Steam App 570) (Version: - Valve)
Energy Manager (HKLM-x32\...\InstallShield_{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.5.0.17 - Lenovo)
Energy Manager (x32 Version: 1.5.0.17 - Lenovo) Hidden
Free MKV Player (HKLM-x32\...\{4DABCF47-69BE-42B4-9AAB-486DF64AEF0C}) (Version: 1.00.0000 - Media Freeware)
Free Rar Opener (HKLM-x32\...\{C4F94FD8-9CF5-40B5-9695-FC5BCD22F062}_is1) (Version: 1.0 - Media Freeware)
Free YouTube Downloader 4.1.430 (HKLM-x32\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version: - HOW Inc.)
FrostWire 6.1.1 (HKLM-x32\...\FrostWire 6) (Version: 6.1.1.1 - FrostWire LLC)
GamersFirst LIVE! (HKCU\...\GamersFirst LIVE!) (Version: - GamersFirst)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 48.0.2564.97 - Google Inc.)
Google Update Helper (x32 Version: 1.3.29.1 - Google Inc.) Hidden
Hightail for Lenovo (HKLM\...\{2F10E937-F6D7-4174-8AB9-B299E8FC5CEC}) (Version: 2.4.97.2857 - Hightail, Inc.)
HiJackThis (HKLM-x32\...\{45A66726-69BC-466B-A7A4-12FCBA4883D7}) (Version: 1.0.0 - Trend Micro)
IceChat 9.08 (Build 20151107) (HKLM\...\IceChat9_is1) (Version: 9.08 - IceChat Networks)
idcloak VPN (HKLM-x32\...\idcloak VPN) (Version: 2.1.6 - idcloak Technologies Inc.)
iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
Lenovo Dependency Package (HKLM\...\Lenovo Dependency Package_is1) (Version: 1.6.25.00 - Lenovo Group Limited)
Lenovo EasyCamera (HKLM-x32\...\{E0A7ED39-8CD6-4351-93C3-69CCA00D12B4}) (Version: 6.2.9200.10264 - Realtek Semiconductor Corp.)
Lenovo FusionEngine (HKLM-x32\...\Lenovo FusionEngine) (Version: 1.0.13.0 - Lenovo, Inc.)
Lenovo Mobile Phone Wireless Import (HKLM-x32\...\InstallShield_{DFB2E0D6-8DDE-49A4-B8F7-03C14DACCBA6}) (Version: 1.1.1.9 - Lenovo)
Lenovo Mobile Phone Wireless Import (x32 Version: 1.1.1.9 - Lenovo) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.1.0.2619 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 8.1.0.2619 - CyberLink Corp.) Hidden
Lenovo PhoneCompanion (HKLM-x32\...\InstallShield_{0F82EA83-B0C5-4AB9-9695-DFE92C5FD57B}) (Version: 1.2.0.2 - Lenovo)
Lenovo PhoneCompanion (x32 Version: 1.2.0.2 - Lenovo) Hidden
Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5630.52 - CyberLink Corp.)
Lenovo PowerDVD10 (x32 Version: 10.0.5630.52 - CyberLink Corp.) Hidden
Lenovo SHAREit (HKLM-x32\...\Lenovo SHAREit_is1) (Version: 2.0.5.0 - Lenovo Group Limited)
Lenovo Solution Center (HKLM\...\{4C2B6F96-3AED-4E3F-8DCE-917863D1E6B1}) (Version: 2.7.003.00 - Lenovo Group Limited)
Lenovo Updates (HKLM-x32\...\InstallShield_{A2E1E9F0-0B68-4166-8C7F-85B563B84DF4}) (Version: 1.3.0.6 - Lenovo)
Lenovo Updates (x32 Version: 1.3.0.6 - Lenovo) Hidden
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Metric Collection SDK 35 (x32 Version: 1.2.0001.00 - Lenovo Group Limited) Hidden
Microsoft .NET Framework 4 Multi-Targeting Pack (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Application Error Reporting (x32 Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Help Viewer 1.0 (HKLM\...\Microsoft Help Viewer 1.0) (Version: 1.0.30319 - Microsoft Corporation)
Microsoft Help Viewer 1.0 (Version: 1.0.30319 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: - Microsoft Corporation)
Microsoft Office Access MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proof (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (Portuguese (Brazil)) 2007 (Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden
Microsoft SQL Server 2008 R2 Management Objects (HKLM-x32\...\{4E968D9C-21A7-4915-B698-F7AEB913541D}) (Version: 10.50.1447.4 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM-x32\...\{2A2F3AE8-246A-4252-BB26-1BEB45627074}) (Version: 10.50.1447.4 - Microsoft Corporation)
Microsoft Visual Basic 2010 Express - ENU (HKLM-x32\...\Microsoft Visual Basic 2010 Express - ENU) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual Basic 2010 Express - ENU (x32 Version: 10.0.30319 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 (HKLM-x32\...\{B7E38540-E355-3503-AFD7-635B2F2F76E1}) (Version: 9.0.30729.4974 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Runtime - 10.0.30319 (HKLM\...\{94D70749-4281-39AC-AD90-B56A0E0A402E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU) (Version: - Microsoft Corporation)
Microsoft Visual Studio 2008 Remote Debugger Light (x64) - ENU (Version: 9.0.21022 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (HKLM-x32\...\{14DD7530-CCD2-3798-B37D-3839ED6A441C}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual Studio 2010 Express Prerequisites x64 - ENU (HKLM\...\{BCA26999-EC22-3007-BB79-638913079C9A}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Windows SDK for Visual Studio 2008 Express Tools for .NET Framework (HKLM\...\{62577E41-C350-3D07-97C8-2B6CDB4BAD60}) (Version: 3.5.21022 - Microsoft)
Microsoft Windows SDK for Visual Studio 2008 Express Tools for Win32 (HKLM\...\{11EB1163-5761-4BC6-8F48-98DCF6A46BBF}) (Version: 6.1.5288.17011 - Microsoft Corporation)
Middle-earth. Shadow of Mordor, âåðñèÿ 1.0.0.0 (HKLM-x32\...\Middle-earth. Shadow of Mordor_is1) (Version: 1.0.0.0 - RePack by SEYTER)
Mozilla Firefox 44.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 44.0 (x86 en-US)) (Version: 44.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 44.0 - Mozilla)
Music Man (HKLM-x32\...\{E9333CC4-6062-48CB-84B7-9E8DF97A03BE}) (Version: 0.0.1.001 - Cubinet Interactive International Co., Ltd)
Nitro Pro 9 (HKLM\...\{70B831B7-A8EE-4C5F-8F34-F383D24B3A04}) (Version: 9.0.5.9 - Nitro)
NVIDIA PhysX (HKLM-x32\...\{DEA314C4-0929-4250-BC92-98E4C105F28D}) (Version: 9.10.0129 - NVIDIA Corporation)
OEM Application Profile (HKLM-x32\...\{8F92E0CF-620B-5C20-F292-59C93567B06D}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4771.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4771.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4771.1004 - Microsoft Corporation) Hidden
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 3.6.7001 - ooVoo LLC.)
Opera Stable 33.0.1990.115 (HKLM-x32\...\Opera 33.0.1990.115) (Version: 33.0.1990.115 - Opera Software)
Oracle VM VirtualBox 5.0.14 (HKLM\...\{82022940-639B-48A3-86D9-B139864105F7}) (Version: 5.0.14 - Oracle Corporation)
Origin (HKLM-x32\...\Origin) (Version: 9.5.20.5318 - Electronic Arts, Inc.)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.10525 - CyberLink Corp.)
Prompt Downloader (HKLM-x32\...\Prompt Downloader) (Version: - )
PROTOTYPE 2 (HKLM-x32\...\Steam App 115320) (Version: - Radical Entertainment)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.993 - Even Balance, Inc.)
QQ International (HKLM-x32\...\{3CA54984-A14B-42FE-9FF1-7EA90151D725}) (Version: 1.91.1369.0 - Tencent Technology(Shenzhen) Company Limited)
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.318 - Qualcomm Atheros Communications)
Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Raptr (HKLM-x32\...\Raptr) (Version: - )
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.9600.39058 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.24.1218.2013 - Realtek)
Revo Uninstaller 1.94 (HKLM-x32\...\Revo Uninstaller) (Version: 1.94 - VS Revo Group)
S4 League (HKLM-x32\...\S4 League) (Version: - )
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.3.14123.5 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.6.3.14123.5 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.49.0 - SAMSUNG Electronics Co., Ltd.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)
Skype™ 7.13 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.13.101 - Skype Technologies S.A.)
Software Version Updater (HKLM-x32\...\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96}) (Version: 1.0.0.1 - )
SoulSeek 157 NS 13c (HKLM-x32\...\Soulseek2) (Version: - )
Star Wars The Old Republic (HKLM-x32\...\swtor_swtor) (Version: 8.0.0.5 - Bioware/EA)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1212 - SUPERAntiSpyware.com)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.16.0 - Synaptics Incorporated)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version: - Valve)
Tiny Brains (HKLM-x32\...\Tiny Brains_R.G. Mechanics_is1) (Version: - R.G. Mechanics, markfiter)
Transformers: Fall of Cybertron (HKLM-x32\...\Steam App 213120) (Version: - Mercenary Technologies)
Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 3.3.1 - Tweaking.com)
UBCD4Win 3.11 (HKLM-x32\...\UBCD4Win_is1) (Version: - UBCD4Win Team - Benjamin Burrows)
Unchecky v0.4.2 (HKLM-x32\...\Unchecky) (Version: 0.4.2 - RaMMicHaeL)
UnCleaner (HKLM\...\UnCleaner) (Version: 1.7 - Josh Cell Softwares Corporation)
Undelete Plus 2.94 (HKLM-x32\...\UndeletePlus_is1) (Version: - TouchStone Software)
UndeleteMyFiles (HKLM-x32\...\UndeleteMyFiles_is1) (Version: - SeriousBit)
Update for Microsoft Office Outlook 2007 (KB952142) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{4AD3A076-427C-491F-A5B7-7D1DE788A756}) (Version: - Microsoft)
USB Cop 1.0 PreAlpha 4 (HKLM-x32\...\USB Cop_is1) (Version: - Sourceforge)
User Manuals (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 3.0.0.3 - Lenovo)
User Manuals (x32 Version: 3.0.0.3 - Lenovo) Hidden
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{112C23F2-C036-4D40-BED4-0CB47BF5555C}) (Version: 4.0.8080.0 - Microsoft Corporation)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
Windows Driver Package - Lenovo (ACPIVPC) System (09/24/2013 19.29.2.34) (HKLM\...\EE9B1F2037C580F36D92FA431CC02BFF04C31F15) (Version: 09/24/2013 19.29.2.34 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
WinRAR 5.31 beta 1 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.1 - win.rar GmbH)
WizTree v1.07 (HKLM-x32\...\WizTree_is1) (Version: - Antibody Software)


========================= Devices: ================================




========================= Memory info: ===================================


Percentage of memory in use: 61%
Total physical RAM: 7128.26 MB
Available physical RAM: 2749.04 MB
Total Pagefile: 13784.26 MB
Available Pagefile: 8329.98 MB
Total Virtual: 4095.88 MB
Available Virtual: 3947.23 MB


========================= Partitions: =====================================


1 Drive c: (Windows8_OS) (Fixed) (Total:889.39 GB) (Free:206.82 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:23.01 GB) NTFS
3 Drive e: (OWV_82) (CDROM) (Total:0.49 GB) (Free:0 GB) CDFS


========================= Users: ========================================


User accounts for \\LENOVO-PC


Administrator DefaultAccount Flavio
Guest


========================= Minidump Files ==================================


========================= Restore Points ==================================


09-01-2016 20:48:17 Scheduled Checkpoint
19-01-2016 18:04:07 Scheduled Checkpoint
26-01-2016 19:28:10 Installed Adblock Plus for IE (32-bit and 64-bit)
31-01-2016 00:28:00 zoek.exe restore point
01-02-2016 22:39:50 Installed Oracle VM VirtualBox 5.0.14


**** End of log ****

 

so i factory restored my pc and i have another problem the connection says ``one or more network protocols are missing on this computer ``

 

i have tried resetting the internet through command prompt and by following youtube videos but it did not help. ive been havving this problem for at least 2 days already. please help[/quote] I just bought a new network adapter, and I've got the same problem again. No other wireless devices looses its connection. It appears to be a Windows 10 issue, because my Windows 8.1 laptop doesn't have that problem.