Windows 10: Weekly 12B BSOD on Toshiba Z30T laptop

Discus and support Weekly 12B BSOD on Toshiba Z30T laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; Laptop Toshiba Z30T Windows 10 Pro 64-bit I've been getting BSOD 12B (FAULTY_HARDWARE_CORRUPTED_PAGE) every 5-14 days for a long time. I first... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mikewse, Jun 4, 2019.

  1. MIKEWSE
    mikewse Win User

    Weekly 12B BSOD on Toshiba Z30T laptop


    Laptop Toshiba Z30T
    Windows 10 Pro 64-bit

    I've been getting BSOD 12B (FAULTY_HARDWARE_CORRUPTED_PAGE) every 5-14 days for a long time. I first investigated RAM by running a number of different memtests, swapping around the RAM stick in different sockets and finally trying another RAM stick. No change so I am guessing this is either a software/driver problem or a problem with the laptop's motherboard.

    I'd say 90% of the BSODs appear when resuming from sleep. There will be many successful sleep/resume cycles between two BSODs though. The BSODs that are not related to sleep would typically trigger by user input. The two minidumps in the attached zip file are both sleep/resume-related.

    :)
     
    mikewse, Jun 4, 2019
    #1
  2. FLAMER
    flamer Win User

    No USB ports working on toshiba laptop


    Hi guys,

    Got an old Toshiba laptop, satellite l500d pslk0a-00r009
    Its old and doesn't officially support win10. However I have it installed and everything works fine except USB. All the ports seem completely dead, plugging in a USB mouse I get no light on the mouse. USB flash drives don't work either. This was previously working under win7.

    The issue seems to be I don't have "Generic USB hub" in device manager. Have tried to manually install it using add legacy hardware but it wont take. I have several USB root hub and others listed, but not the generic hub.

    Here's what I have tried so far:

    Uninstall all USB device in device managers and reboot
    Confirmed BIOS is latest version
    tried both legacy and compatibly USB mode in BIOS
    Download and install generic win10 USB drivers
    Disable USB power saving mode
    Installed toshiba's service center, no updates available
    Ran MS troubleshooter/fixit

    I think the next step is to give up, but does anyone else have any suggestions?

    thanks
     
    flamer, Jun 4, 2019
    #2
  3. SUMIT (INDEPENDENT ADVISOR)
    Sumit (Independent Advisor) Win User
    BSOD FAULTY_HARDWARE_CORRUPTED_PAGE (12b)

    Please note that getting to a proper solution to BSOD would require multiple troubleshooting steps.

    First, Please update BIOS to 1.17:

    https://pcsupport.lenovo.com/in/en/products/LAP...

    Then

    Run Hwinfo:

    https://www.hwinfo.com/download/

    Post the temperatures under normal use.

    Then

    Post some more dump files for constructive analysis.

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do
    more harm than good sometimes.
     
    Sumit (Independent Advisor), Jun 4, 2019
    #3
  4. N-STER
    n-ster Win User

    Weekly 12B BSOD on Toshiba Z30T laptop

    n-ster, Jun 4, 2019
    #4
Thema:

Weekly 12B BSOD on Toshiba Z30T laptop

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