Windows 10: Weird characters in "Windows Defender" and "Settings" apps

Discus and support Weird characters in "Windows Defender" and "Settings" apps in AntiVirus, Firewalls and System Security to solve the problem; Hello. I'm a Brazilian user of Windows 10, currently running the Windows Insider Preview build 17692 (Slow Ring). For about a month now, some of the... Discussion in 'AntiVirus, Firewalls and System Security' started by LucasPestana, Aug 6, 2018.

  1. Weird characters in "Windows Defender" and "Settings" apps


    Hello. I'm a Brazilian user of Windows 10, currently running the Windows Insider Preview build 17692 (Slow Ring).
    For about a month now, some of the default Latin characters have been replaced with other weird characters in the "Windows Defender" and "Settings" modern (Metro) apps.
    Here's a screenshot: https://t.co/r2e3rGxCG9

    Weird characters in "Windows Defender" and "Settings" apps 141b27fd-9061-4228-b38b-e9cebf396344?upload=true.jpg



    After that, I made a backup of all my personal files, and tried using System Restore to fix my computer, whilst keeping my files locally. It didn't work. I tried using System Restore again, this time having it erase all files, system and personal alike; and on the second time, I also installed Avast and Malwarebytes and had them scan the system searching for malicious software. On recommendation from @MicrosoftHelps and @MSAUedu (on Twitter), I tried using System File Checker and the Malware Removal Tool, but those didn't help; I also an in-place upgrade using the Windows 10 Media Creation, to no apparent avail.
    Screenshots: https://t.co/hpSBduTYoZ - In this tweet, you'll find the screenshot below and others are screenshots from the modern (Metro) Settings nd Windows Defender apps, AFTER a full system restore. As seen here, most of the text is localized in Portuguese (as expected). However, some lines are in English featuring those weird characters.
    Weird characters in "Windows Defender" and "Settings" apps 1cfc6b9c-c27f-47b4-a40e-72ac36db7ba9?upload=true.jpg



    I'm not sure what caused this issue. What I do know is that the last Windows Defender scan I did found the trojan "Brocoiner!rfn" hidden in one of my former browser's HTML cache; it couldn't remove it for good.
    I'm not sure if this malware came with one of the few pirate programs I had installed on my computer (from an infected patch, keygen, etc.); if it was a corrupted install package from a regular program; or, if it was some few foreign USB flash drives that I connected to my computer.

    Anyway. I don't know what to do, and I feel very discouraged.
    The folks at @MicrosoftHelps have been extremely kind and warm, but their solutions haven't worked definitely this far.
    Any help is welcome.

    :)
     
    LucasPestana, Aug 6, 2018
    #1
  2. Arul_D Win User

    Installing Apps on Windows 10 Has Windows Defender Finding Malware

    Hi Tommy,

    Welcome to the Microsoft Community.


    • Is this issue specific to third party apps?
    I would suggest you to open Windows defender and add exclusions and check if it helps. Follow the steps to add exclusions in windows Defender.


    • Type Windows defender settings in the search bar and press enter

    • Under Exclusions click on Add Exclusion
    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Arul_D, Aug 6, 2018
    #2
  3. "Chinese Characters" program delaying shutdown - a different approach.

    Hi,

    Thank you for your response.

    • As you have mentioned this happens only in the Admin account, is it local account set as admin account or the Microsoft account?
    I would suggest you to check the all apps list and check if that Chinese character app is present.

    After you try the above steps and share us the results what happens we can proceed with the further suggestions.

    Please post us back with the results after troubleshooting the above steps and check.

    Keep us posted to help you better.
     
    Sachin Venkatesh, Aug 6, 2018
    #3
  4. Weird characters in "Windows Defender" and "Settings" apps

    Weird Green Characters


    Has anyone seen this before. There are weird green charachter in the min/max/close area of "modern" apps and weird green square.
    Weird characters in "Windows Defender" and "Settings" apps [​IMG]
     
    donaldkbart, Aug 6, 2018
    #4
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Weird characters in "Windows Defender" and "Settings" apps

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