Windows 10: Weird lag when scrolling file explorer with touchpad

Discus and support Weird lag when scrolling file explorer with touchpad in Windows 10 Network and Sharing to solve the problem; Here's a recording of what's happening: https://imgur.com/pr6CJkqSo far I have tried:Restarting file explorer using task manager.Restarting my... Discussion in 'Windows 10 Network and Sharing' started by wathow, Aug 31, 2024.

  1. wathow Win User

    Weird lag when scrolling file explorer with touchpad


    Here's a recording of what's happening: https://imgur.com/pr6CJkqSo far I have tried:Restarting file explorer using task manager.Restarting my pcUpdating windowsUpdating touchpad drivier they were already the latest ones, I rolled back and updated them again but no fix.Tried uninstalling touchpad driversScanned my pc using antivirusChanging touchpad settings.Tried to do a system restore to an earlier point but the system restore failedran sfc /scannow and windows repaired some files but didn't fix the issuechanged number of vertical scrolling linesThis issue doesn't happen when using a

    :)
     
    wathow, Aug 31, 2024
    #1

  2. File Explorer Scroll Lag

    Hello, I just did this and still the lagging continues. I want to point out that the lag occurs only when I scroll with the mouse, when I click and scroll the lag does not occur.
     
    Gerardo Baron, Aug 31, 2024
    #2
  3. File Explorer Scroll Lag

    Hello, I have been experiencing lag when scrolling down the file tree in my file explorer. My mouse properties are fine and I am currently only experiencing this issue on my file explorer. I already
    reinstalled my GPU drivers but I have been unsuccessful in fixing this issue. Any help would be appreciated it.
     
    Gerardo Baron, Aug 31, 2024
    #3
  4. Weird lag when scrolling file explorer with touchpad

    Synaptics touchpad - scrolling issues after Win7 to Win10 upgrade  

    Well, there's more to report.... and possibly progress, although with a slight twist.

    A conversation in another thread with @Try3 led me to a guide he had produced here about searching for drivers (in this case for a touchpad) using the Hardware ID.

    So I found the ID for my touchpad and went looking. I couldn't find anything through a search on the Synaptics site. But the search led me to one or two download sites (filehippo was the one I went to) which apparently offered drivers for this touchpad. I downloaded v.19.2.17.59 - and installed it.

    To my slight surprise, and great relief, the touchpad works with this more recent driver. The good news is - it now also scrolls properly in the Win10 Start Menu and in Settings pages, and in the MS Store - all the UWP-designed apps where scrolling didn't previously work.

    The weird news is that in Device Manager the touchpad is now listed as a Dell touchpad. The driver still shows as manufactured by Synaptics. But the Synaptics tab for additional settings (with all the options listed in my earlier post #9) has gone.

    I suppose if I had followed @Bastet 's advice to try the Precision touchpad driver, something similar would have happened?

    Anyway - I suppose this is a step forward, in that the scrolling problem is resolved. No help from either the Samsung support or Synaptics websites, but ultimately this forum has both identified the cause of the problem (UWP apps - thanks @jbcarreon123 ) and suggested a solution (thanks @Try3 ) albeit carrying a Dell label.
     
    br1anstorm, Aug 31, 2024
    #4
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Weird lag when scrolling file explorer with touchpad

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