Windows 10: Weird problem - plugging in my charger makes my mouse scroll up!

Hey guys! Having a weird problem I'm hoping you can help me with.

I'm an amateur photographer. I'm often looking at large batches of thumbnails in a Windows explorer window. Every time I plug in my laptop (Acer Swift 3) the Windows explorer window instantly scrolls up to the top of the folder and I lose my place!

I have a loose charger port so this happens often. It only happens with Windows folders (not Microsoft Word or Google Chrome or anything else). It happens with a mouse plugged in or just the trackpad, and also when the trackpad is locked. I'm on the most up to date version of Windows 10.

I hope you guys can help me!

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:)

 

Weird Auto Scroll

For some reason i'm suddenly having a strange issue with my mouse on Windows 10.

If I try and click on any Drop Down list box they automatically close, if I select all apps and move my mouse cursor over the apps it will quickly scroll to the bottom. if I turn my mouse off (it's a wifi mouse) the phenomenon will still occur.

I can use the mouse to drag the list of apps back to the top but as soon as I let go of the mouse button back down it goes.

Note: I just tried a drop down list in World of Warcraft and the problem does not exist.

i.e.

Chrome (this webpage) - I have to use a keyboard to select the options

Windows Apps - these auto scroll

World of Warcraft - No weird behaviour

 

My mouse is scroll is not working correctly

Hello
zakkey,

We would like to ask additional questions to isolate the issue and get the right solution for you. Please answer the following questions below:

• Did you notice any recent changes on your PC prior to the issue?
• Have you tried using a different mouse and check if the issue still happens?

In the meantime, I suggest that you follow these steps to troubleshoot mouse issues.

1. Try unplugging the mouse and plugging it back in.
2. Plug the mouse into a different USB port.
3. Try the mouse on another computer to verify the issue is not hardware-related.

Hope this information helps. Feel free to post back if you need further assistance.

 

How do I change scroll direction of a mouse NOT listed under Mice?

I have a new computer (Dell) and have never before had a PC (Macs only). I connected my favorite mouse, a Logitech M325, and it's working in the normal way. But I want to change the scroll direction to Natural Scrolling - what I'm used to. I've followed the directions available online. Under Mice - Hardware in Control Panel, there's just one mouse listed, an HID-Compliant mouse. First, I assumed that was the one I was using, so I changed it. Turns out that applied to the wired mouse that came with the computer and its scroll direction was successfully changed, as I found out when I plugged it back in. So these directions would work with my computer, but my mouse just isn't showing up as an HID-compliant mouse in the Mice area. I think I found it though...listed as a keyboard. And keyboards don't appear to have a path with a numeric string where I could change the digit to reverse scrolling. I'd appreciate any suggestions on how to fix the scrolling - either how to get my mouse to show up in the Control Panel as a mouse, or a work-around. Thanks.