Windows 10: Western Digital MyBook WD5000H1U-00 accessing issue

Discus and support Western Digital MyBook WD5000H1U-00 accessing issue in Windows 10 Drivers and Hardware to solve the problem; Hey everyone! I've been having an issue with my system recognizing my external hard drive WD MyBook after I was forced to reinstall the OS last... Discussion in 'Windows 10 Drivers and Hardware' started by Neyguy1977, Jan 3, 2021.

  1. NEYGUY1977
    Neyguy1977 Win User

    Western Digital MyBook WD5000H1U-00 accessing issue


    Hey everyone!


    I've been having an issue with my system recognizing my external hard drive WD MyBook after I was forced to reinstall the OS last year. Before that, I was able to connect to it & access the data on it without any issues. When I plug it into my USB, it shows there is an extra device to use, however it splits up the external into 2 different drives. It's a 500Gig drive & there's about 1Gig used, but it shows a F: <Drive> & G: <Drive> each with approximately half of the total drive space on each, respectively. As far as I know, I'm using the correct power supply & USB cord as I've heard that can be causing connecting issues as well. I don't want to format the drive as I'm certain the drive is good. I used the WD DataLifeguard to check the drive for errors. Any help would be greatly appreciated, I'm not a PC stud but I have more than the average user knowledge.

    :)
     
    Neyguy1977, Jan 3, 2021
    #1
  2. TROUBLEDBREEDING
    Troubledbreeding Win User

    I updated to the latest Windows and now my Western Digital Mybook drive is recognised but will not mount

    I updated to the latest Windows and now my Western Digital Mybook drive is recognised but will not mount.

    Any ideas?
     
    Troubledbreeding, Jan 3, 2021
    #2
  3. RENALDO CRU
    Renaldo cru Win User
    Western Digital NASK not on my network any more

    Hi,

    To better assist you, please clarify the following:

    • What troubleshooting steps have you done so far?
    • Have you tried using another computer to access Western Digital Nask?
     
    Renaldo cru, Jan 3, 2021
    #3
  4. AMDMAN2016
    AMDMan2016 Win User

    Western Digital MyBook WD5000H1U-00 accessing issue

    Western Digital SSD Dashboard Install issues

    Heard back from Western Digital, but there steps still failed, waiting on call back now from Level 2 support, but have a feeling isn't gonna help any. From there forum area looks like not only user having issues with the dashboard program.
     
    AMDMan2016, Jan 3, 2021
    #4
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Western Digital MyBook WD5000H1U-00 accessing issue

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