Windows 10: what bluetooth drivers can I download on my HP500 Pc with win 10

I'm pretty new at this but I want to hook up my soundbar to my Pc with bluetooth but my system doesn't have bluetooth. Can I down load the drivers for it and it work?

:)

 

Win. 10 Bluetooth Prob.

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with device. Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Method 2: I suggest you to update the Bluetooth drivers from the manufacturer web site. If the issue persist uninstall and reinstall the drivers.

• Right-click the Start menu, and select Device Manager.
• Expand Bluetooth
• Right-click on Bluetooth Radio and select
  Update Driver Software…
• Select Search automatically for updated driver software

Note: You can also check your computer manufacturer’s support website for Bluetooth driver packages for your computer that are compatible with Windows 10.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Bluetooth is not working — troubleshoot claims I don't even have it

I have done all the following steps:

- installed bluetooth driver from manufacturer
- hit windows update
- updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
- updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
- turned on and restarted all bluetooth support in services.msc
- conducted bluetooth troubleshooting
- conducted hardware troubleshooting

 

Bluetooth missing from Device Settings (Win 10 PC)

Please uninstall the driver of your Bluetooth dongle through the
Device Manager and reinstall it using the driver software that can be downloaded from the manufacturer's website.
To do this, follow these steps:

• Insert the Bluetooth dongle.
• To uninstall the Bluetooth dongle driver, follow the steps found on this
  link.
• After uninstalling the Bluetooth dongle driver, remove the Bluetooth dongle.
• Go to the manufacturer's website of the Bluetooth dongle and download the latest driver software
• Insert the Bluetooth dongle and if it's installing the driver automatically, cancel it.
• Use the driver that you downloaded.
• Restart the computer.

Let us know how it goes.