Windows 10: What can be done to reduce AVD keyboard/mouse input interruption?

I am seeing the following known and unresolved issue, but it is much more frequent when using Azure Virtual Desktop Window 10 Enterprise 22H2.https://answers.microsoft.com/en-us/windows/forum/all/desktop-keyboard-randomly-stops-working-mouse-not/ae2b715c-f1b3-475e-853a-e8c0894bec40Mouse input and keyboard input is frequently interrupted.Individual KeyUp/KeyDown 'keyboard to AVD-system' USB communications seem to get lost. Very often Ctrl+P pasting runs wild and I wind up with many copies of an attempt to paste a single term or line. The additions continue until I hit another key and can

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Mouse and Keyboard have intermittent 4 second delays with all input

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you are facing issues with using mouse and keyboard on Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if there is change in mouse and keyboard settings or driver is corrupt.

To assist you better, please provide us the below information:

• 
  Have you tried to check with another mouse and keyboard?
  
• 
  Have you install all pending updates?
  

I suggest you to perform the methods below and check if it helps:

Method 1: System Maintenance troubleshooter

Please follow the steps below:

• 
  Type “Troubleshooting” on the Windows Search bar and hit enter.
  
• 
  On the left side of the Troubleshooting window, click on “View all”
  
• 
  Click on System Maintenance. Please provide a password if asked for it and click ok.
  
• 
  Follow the onscreen instructions.
  

Method 2: Clean boot

I suggest you to do a clean boot and check if any third party apps are causing the issue.
Placing the computer in a clean boot state can reduce software conflicts and help identify the root cause of the issue.

Please refer to the article below for steps to perform a clean boot.

http://support.microsoft.com/kb/929135

Disclaimer:Once you are done with the troubleshooting, perform the steps in "How to reset the computer to start as usual after troubleshooting with clean boot "to reset computer as usual.


I also suggest you to update the Mother board chipset drivers to check if that helps.

Reply to us with the information, so that we can assist you better.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.