Windows 10: What could be causing this audio issue?

Recently, my wired headset HyperX Cloud Alpha stopped being detected by my PC Dell G15. The headset is a little over a year old, so it should not be defective this early in it's life. It would show as disconnected while it was plugged in to the audio jack. At this point, I tried:- Restarting the PC- Unplugging and plugging back in the headset and all other devices- Cleaning out the audio jack with alcohol on a Q-Tip- Uninstalling and reinstalling my Realtek audio driver- Reverting my Realtek driver to an older version- Plugging the headset into a different PC: It worked perfectly fine- Co

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Windows 10 audio issue

Hi,

Audio issues might have caused by an outdated audio driver. For us to troubleshoot this issue, we suggest that you follow the steps on this article:

Fix sound problems. You can try different troubleshooting methods by clicking the drop down box, below the title, and choose one from the list.

Let us know how it goes.

 

Audio output issue

Hi,

Corrupted or outdated drivers may be the possible cause why your audio/video was not working. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages?
• Have you tried updating your driver?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you download and run the troubleshooter in this
article to resolve your sound issues. You may choose other troubleshooting steps by clicking the drop-down menu.

Keep us posted if you need additional help.

 

Audio not working

Hi,

We need more information so that we can identify the cause of the issue. We suggest running the troubleshooter for your audio devices. Follow the steps below:

• Type Troubleshooting in the search bar on Start menu.
• Select Troubleshooting.
• Select Hardware and Sound.
• Select Playing Audio.
• Follow the instructions provided.

Looking forward to your response.