Windows 10: What could be the cause of my laptop randomly going off while I'm using it? It just goes...

Microsoft Visual C++ Debug LibraryXDebug Assertion Failed!Program: C\Windows\system320gfxsrvc.exeFile: Vgfxsrc.cppLine: 170Expression: SUCCEEDEDResFor information on how your program can cause an assertionfailure, see the Visual C++ documentation on asserts.

:)

 

Windows 10 Randomly Restarts Laptop Without Warning

Hi,

There may be several reasons why your laptop reboots by itself randomly. We suggest you to run the Hardware troubleshooter and System File Checker tool to scan for any corruptions that may be causing your system to reboot. Kindly follow the steps to run the
Hardware and Devices troubleshooter:

• Type Troubleshooting in the Search bar and press Enter.
• Click on View All on the left panel.
• This will display the list of troubleshooters which are built-in in the computer. Click on
  Hardware and Devices from the list and you can run the troubleshooter.

To run the System File Checker tool, kindly refer to this article:
Use the System File Checker tool to repair missing or corrupted system files.

Let us know how it goes.

 

Laptop goes to sleep randomly while playing games

Hi,

If your laptop randomly goes to Sleep mode while you're playing, then this may have something to do with the Power options. Try to check if your laptop is set to Sleep mode after a certain minute. Just simply go to Settings, click System, then select Power
& sleep. You can also check the Additional power settings.

Now, if it's still the same after you changed the Power settings, then we suggest that you contact the device manufacturer.

Let us know how this turns out for you.

 

Windows 10 freezes randomly

Hi,

To better assist you regarding Windows 10 which freezes randomly, please provide the following:

• Which is the last Windows update build you've applied to the computer?
• Are there any third party applications that are currently installed?

Furthermore, we suggest that you do a BIOS update to your computer. Here are the steps:

• Check the motherboard manufacturer's website to find the specific model of your motherboard.
• Go to the computer manufacturer's website.
• Look for the computer model that you're using.
• You should find any available BIOS update.

Let us know how it goes.