Windows 10: What could be the problem?

Hello, I recently got a new laptop and I bought the game called The Sims 3 on it, but as soon as I start the game it loads for a while and then nothing. The laptop has Windows 10. I don't know why, but I'm sad because it wasn't cheap.

:)

 

Windows 10 1709 System Restore problems...

That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Need some advice on computer problems.

Run HDtune (free version) on you hard drive. but most likely that the problem. You can also test your memory with Memtest86 as suggested above

You didn't list your OS

 

UNIGINE-Valley BENCHMARK scores

OK, no problem! It's your list...I was just making a suggestion. No hard feelings?