Windows 10: What do I do if it says my account does not exist.

Discus and support What do I do if it says my account does not exist. in Windows 10 Gaming to solve the problem; As you can cleary see, I am signed into my account, but whenver I attempt to sign in on anything besides a website, such as microsoft store or xbox... Discussion in 'Windows 10 Gaming' started by kellog k, Apr 20, 2025.

  1. kellog k Win User

    What do I do if it says my account does not exist.


    As you can cleary see, I am signed into my account, but whenver I attempt to sign in on anything besides a website, such as microsoft store or xbox compain, it says my account does not exist and will not allow me to log in. How can I fix this issue?

    :)
     
    kellog k, Apr 20, 2025
    #1
  2. Zakin Win User

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown What do I do if it says my account does not exist. :(
     
    Zakin, Apr 20, 2025
    #2
  3. Vesao Win User
    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
     
    Vesao, Apr 20, 2025
    #3
  4. What do I do if it says my account does not exist.

    Switch Back to Existing Local Account from Microsoft Account

    Hi,

    Thank you for posting your response in Microsoft Community.

    I understand your concern, and we in Community will try to help you in the best possible way we can.

    I suggest that you follow the steps below and check if you can log into your computer using the Local Account.

      • On the Search Bar type “User Account”.
      • On the right menu pane locate and click “Make changes to my account in this PC”.
      • Then locate and click on “Sign in With a Local Account instead”.
      • And follow on screen instructions.
    Hope this information is helpful.
     
    Vanessa Sohtun, Apr 20, 2025
    #4
Thema:

What do I do if it says my account does not exist.

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