Windows 10: What do I do it i got a new computer that requires me to sign in with Microsoft but when I...

Discus and support What do I do it i got a new computer that requires me to sign in with Microsoft but when I... in Windows Hello & Lockscreen to solve the problem; I got this laptop and i’ve tried multiple times and different Microsoft accounts to try and login but it just won’t let me.... Discussion in 'Windows Hello & Lockscreen' started by Mbbrewer06, Mar 3, 2023.

  1. What do I do it i got a new computer that requires me to sign in with Microsoft but when I...


    I got this laptop and i’ve tried multiple times and different Microsoft accounts to try and login but it just won’t let me.

    :)
     
    Mbbrewer06, Mar 3, 2023
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Mar 3, 2023
    #2
  3. signing into microsoft account

    Hi,

    Thank you for getting back to us. We apologize for the delay in response.

    I suggest you to follow the steps provided below and check if it helps.

    • Navigate to Start>Settings>Accounts.
    • In the left pane, click on sign-in options.
    • In the right pane select Never from the drop down list for the option
      Require sign-in.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Mar 3, 2023
    #3
  4. What do I do it i got a new computer that requires me to sign in with Microsoft but when I...

    Cortana NOT working. Cant sign into Microsoft account! Brand new computer, less then 24 hours old.

    Hi Stacy,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. Let me help you in resolving the issue.

    I suggest you to sign out from your current user account, restart your system and try login again in your Microsoft Account.

    Also you may refer the below link:

    When you can't sign in to your Microsoft account.

    I can't sign in to my Microsoft account - Microsoft Support

    I also suggest you to follow the below suggested methods and check if it helps to resolve the issue.

    Method 1: I suggest you to deploy the System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue.
    Kindly follow the below given steps:


    • Press Windows key + X, select
      Command prompt (Admin) to bring up elevated Command prompt.

    • In Command prompt type
      sfc/scannow
      and press enter.
    • Restart the computer.
    Method 2: If no corrupted system files were found in the previous state, then I suggest you to try the following steps to employ the DISM command lines:


    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    • In command prompt, type the following commands and press Enter after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Cleanupimage

    DISM.exe /Online /Cleanup-image /Restorehealth


    • Close the command prompt and restart the PC and check if it works.
    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Mar 3, 2023
    #4
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