Windows 10: What do I do when my laptop keeps showing up to the bitlockers key and makes me reset pc my...

Hi, all of a sudden my laptop shut off and said diagnosing automatic repair and said to restart and it may fix the problem but it didn't so tried all the other options but those didn't work either so I had to reset my pc and everything, which then everything worked fine. But then an hour I using my mouse and scrolling through my laptop normally when it juet stopped working, then shut off again and the bitlockef and everything popped back up and I had to reset and do everything again. Resetting means I have to download everything again and then sign in and complicated. And it happens to me like

:)

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.

 

Reset My PC (Keeping My Files) Security Concern?

I had locked myself out of my Windows 10 laptop because I lost my Bitlocker recovery key....
No biggie, as I reinstalled the OS within an hour. So that was a non-issue.

However, one thing that came up to mind is, that on the Bitlocker Recovery Environment, and under the Advanced options for Recovery (when selecting Skip This Drive), an option to Reset This PC Keeping My Files appears.

So, what if an attacker steals the laptop and then goes into this Reset PC Keeping my Files, even though the system asks for a BitLocker recovery key would the attacker still see my personal files if the Reset This PC (Keeping My Files) option is selected?

 

PC prompting for Bitlocker recovery key, cannot find the recovery key

Hello Leckbir,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made to the PC?
   
3. Which version of Windows is installed on the PC?
   
4. What is the make and model of the PC?
   

This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

Find my BitLocker recovery key.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator