Windows 10: What do I do with a BSOD?

Discus and support What do I do with a BSOD? in Windows 10 Gaming to solve the problem; I've gotten this screen for the second time in a week or two, both times it stated it was "VIDEO_MEMORY_MANAGEMENT_INTERNAL" and idk what that means.... Discussion in 'Windows 10 Gaming' started by Alyssa Edmondson, Apr 1, 2023.

  1. What do I do with a BSOD?


    I've gotten this screen for the second time in a week or two, both times it stated it was "VIDEO_MEMORY_MANAGEMENT_INTERNAL" and idk what that means. Both times happened while i was playing World of Warcraft. Other than that my laptop runs perfectly fine. I got it in August of last year 2022. When it happens it goes to the blue screen then reboots and my laptop turns on no problem, everything working just fine. The first time this happened I did something with the command tool and system file checking where it scanned the system and repaired what it needed to. To be honest I'm not completely

    :)
     
    Alyssa Edmondson, Apr 1, 2023
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. cplpro Win User
    7 different BSoD

    Hey guys,

    I have a serious problem. I make it as short as possible:

    • system runs 100 % fine with the 10.12
    • updatet to Catalyst 11.1 -> BSoD
    • updatet to 11.1 Hotfix -> BSoD
    • rollback to 10.12 -> BSoD
    • removed ALL AMD files manually, installed 10.12 -> BSoD
    • Temps are fine
    • no sfc /scannow errors
    • no chkdsk errors
    • Prime, Furmark all fine
    • regardless what driver I install -> BSoD
    • I did no hw changes, no OC
    Here are my BSoDs I receive:
    • 0x0000010e
    • 0x1000007e
    • 0x0000007e
    • 0x0000004e
    • 0x0000003b
    • dxgmms1.sys
    • PFN_LIST_CORRUPT
    They all refer to the GPU of course ...

    From now on I receive a BSoD every time I try to play a game (especially BC2 and SC II) even if I completely remove the old driver and make a clean install.
    Apparently the 11.1 damaged my system irreparable.

    Any advice or info would be very much appreciated *Smile What do I do with a BSOD? :)
     
    cplpro, Apr 1, 2023
    #3
  4. axe0 Win User

    What do I do with a BSOD?

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums What do I do with a BSOD? :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    What do I do with a BSOD? [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
    axe0, Apr 1, 2023
    #4
Thema:

What do I do with a BSOD?

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