Windows 10: What does this mean? When I tried to install discord, this popped up. How can I fix this?

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:)

 

Unability to install Discord

A few months ago, I attempted to install the app discord on my pc, however it didn't work so I uninstalled the app and tried once again. This went on until I gave up and realized that it just wouldn't work. Now I cannot access the discord app that is installed
because when I do, It brings up an error message saying that it cannot be installed. I don't really know how to go about fixing this.

 

I am Not able to Uninstall Discord (The messaging app)





I feel like I've tried everything to uninstall Discord, but it just won't leave my "Apps& features" list. (Shown on the first picture) I'm using Windows 10 and I've deleted every folder using the "Run" method, (regedit) going
into my Local data apps and such, and Discord is still there. I've also tried downloading a program (https://support.microsoft.)
from Microsoft that help with repairing issues (including corrupted registry keys) then it asks to pick a program from the list and Discord does not appear, then it asks for a Product Key, which I do not have.

I've contacted the Discord support team about this issue, and they suggested at first, to reinstall the app and from there try to uninstall it. But it displays and error (Shown on the second picture).

Afterwards, Discord support suggested to check out the following link: https://www.auslogics.com/en/

I tried Method 5, at this point I give up, I need assistance please. I'd be willing to have remote assistance.

 

Missing Window files discovered when installing Discord app.

Hi,

Thank you for writing to Microsoft Community Forums.

1. What is the error code or the error message that you are getting, while installing Discord?

There may be various issues that can cause the installation failure. You can try the below steps and check:

1. Close Discord, and make sure all it's processes are terminated (Check your system tray and task manager).

2. Press Windows key + R together to open Run command.

3. Type %appdata%, and press enter.

4. Delete the Discord folder.

5. Press Windows key + R to open Run command.

6. Type %localappdata%, and press enter.

7. Delete the Discord folder.

8. Restart your system, and reinstall
Discord.

I'd also suggest you to refer this article on
Fix problems that block programs from being installed or removed.

If the issue persists, follow how to manually replace a corrupted system file with a known good copy of the file steps shown in this

article.

Hope it helps.

Naveen M

Microsoft Community - Moderator